Join the Team at Phoenix Dental!
We are looking for a friendly, organized, and professional Dental Receptionist to join our team! As the first point of contact for our patients, you'll play a key role in creating a welcoming experience while helping our office run smoothly and efficiently.
Responsibilities
- Greet patients and provide exceptional customer service
- Schedule appointments, answer phones, and manage patient inquiries
- Maintain accurate patient records and documentation
- Verify insurance information and assist with billing and payments
- Manage accounts receivable, including tracking outstanding balances, following up on overdue accounts, and processing patient payments
- Support daily office operations and administrative tasks
- Keep the reception area organized and welcoming
Requirements
- Dental Receptionist Certificate required
- Previous dental office preferred
- Experience with accounts receivable, insurance claims, and collections is an asset
- Experience with Tracker Software is an asset
- Strong communication and organizational skills
- Professional, friendly, and patient-focused attitude
- Ability to multitask in a fast-paced environment
- Ability to speak Vietnamese is an asset
Approximate office hours (subject to change):
Tuesday: 9-5pm
Wednesday: 9-5pm
Thursday: 9-5pm
Friday: 9.30-6pm
Saturday: 9-5pm
Why Join Us?
At Phoenix Dental, we are committed to providing exceptional patient care in a welcoming and supportive environment. Our team genuinely enjoys working together, supporting one another, and providing outstanding care for our patients. We believe that a positive workplace culture leads to better patient experiences, and we're proud to have a team that collaborates, communicates, and celebrates successes together.
If you're passionate about patient care and want to be part of a friendly, team-oriented practice, we'd love to hear from you! ✨
Pay: $25.00-$35.00 per hour
Application question(s):
- Do you have experience with Tracker Software?
Experience:
- Dental Receptionist: 1 year (preferred)
Language:
Licence/Certification:
- Dental Receptionist Certificate (required)
Work Location: In person
