Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing appointment scheduling, patient records, and administrative tasks. This role is essential in ensuring smooth daily operations of the dental office and delivering a positive patient experience. Prior dental office experience and familiarity with electronic medical records are required.
Duties
- Greet patients warmly and check them in upon arrival
- Manage multi-line phone systems to answer inquiries, schedule appointments, and confirm patient visits
- Maintain accurate patient records using electronic medical records systems such as Dentrix
- Verify insurance information and process billing or payments as needed
- Assist with appointment scheduling, rescheduling, and cancellations
- Handle administrative tasks including data entry, filing, and correspondence
- Ensure the front desk area is organized and professional at all times
- Support the dental team with various clerical duties to facilitate efficient practice operations
Skills
- Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
- Strong knowledge of dental terminology and medical terminology relevant to dental practices
- Proficiency with electronic medical records systems such as Dentrix and Epic
- Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems effectively
- Exceptional organizational skills with attention to detail in managing patient information and schedules
- Ability to work efficiently in a fast-paced environment while maintaining professionalism and friendliness
Qualifications
- Prior experience with office administration, including handling insurance claims and billing processes is required
- Dentrix software experience is required
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care. The successful candidate will demonstrate professionalism, attention to detail, and a friendly demeanor that aligns with our practice’s values.
Pay: $22.00-$30.00 per hour
Benefits:
- Dental care
- On-site parking
Experience:
- Dental receptionist: 1 year (preferred)
- Dentrix: 1 year (preferred)
Work Location: In person
