Peace of Mind Therapy and Consultation (POM) is seeking a Full-Time Clinic Administrative Lead/Receptionist to join our Team! POM is an innovative, collaborative, multi-disciplinary mental health wellness center focused on providing clients with the services they need to reach their goals.
We are looking for daytime coverage with the ability to cover the occasional evening or weekend.
POM Values:
Community, creative, cohesive, collaborative care Honesty, Integrity, and kindness
Communication as a personal and professional priority
Education and Experience:
- Higher education preferred
- Training and experience in a healthcare setting is a plus
- Bookkeeping or experience with invoices and payroll
- Experience with Jane (or similar) scheduling system
- Ability to manage websites, advertising, social media, and communications is a plus
Qualified applicants will be:
- Well versed in the use of computers, social media, email, scheduling software, adobe, websites and EMR systems
- Highly organized
- Self-motivated, enthusiastic
- Able to work collaboratively with team members
- Able to work independently and problem solve
- Able to provide compassionate and respectful patient customer service
- Knowledge of PHIA and confidentiality requirements
- Have a strong interest in wellness and mental health
- Confident and professional in working with people (clients and clinicians)
- Willing to learn!
Office Manager Duties:
- Provide customer service to clients (attend to phone calls, schedule appointments, intake interviews for new clients, welcome clients to the clinic for their appointments, respond to client emails, manage the waitlist, accept payments)
- Communicate clearly with clinicians, the admin team, and the clinic director
- Build relationships with each clinician/team member and clients
- Bookkeeping - invoicing insurance companies, managing accounts receivable, collecting outstanding invoices, processing contractor invoices, processing admin time sheets
- Social media and website management
- Scheduling and overseeing administrative/reception staff
- Managing workflow and tasks for the administrative team including a waitlist
- Manage room allocation, clinician schedules, and equipment
- Ordering supplies
- Light cleaning and attending to any issues that arise
To apply:
Resume and cover letter required, short video describing your interest in this position and why it fits is a plus
Job Type: Full-time
Benefits:
On-site parking
Schedule:
Daytime Monday to Friday
Weekends and evenings as needed
Education:
AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
administrative assistant: 1 year (preferred)
receptionist: 1 year (preferred)
Pay: $18.00-$22.00 per hour
Benefits:
- Company events
- Flexible schedule
- On-site parking
Application question(s):
- Do you have experience with invoicing?
- Do you have experience working in a clinic environment? (e.g., medical, psychology, physiotherapy, massage)
Work Location: In person
