Entity: WELL Health Clinic Network
Position Title: Administrative Assistant – Extended Health & Reception Support
Hourly Pay range: $24
Job Class: Full Time
Work Location: Surrey, BC (56th and 152nd Ave)
About the Company:
SleepWorks Medical is dedicated to providing patients with early detection and treatment of fatal sleep disorders such as Obstructive Sleep Apnea. SleepWorks is a division of Well Health Technologies (listed on the TSX) and is enrolled in the DAP (Diagnostic Accreditation Program) supervised by the College of Physicians and Surgeons. SleepWorks strives to achieve the best possible patient outcomes, offering various treatment options and superior patient aftercare.
Position Summary:
SleepWorks Medical is seeking a friendly, organized, and detail-oriented Administrative Assistant to join our team. This role is primarily responsible for processing extended health benefit claims and providing administrative support, while also assisting with reception coverage and other office duties as required.
What you will be doing:
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Process and manage extended health benefit claims and related documentation
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Communicate with insurance providers, patients, and healthcare professionals regarding coverage and claims as well as communicating with doctor’s offices for signed paperwork
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Verify insurance benefits and eligibility
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Maintain accurate patient and billing records
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Provide reception relief when needed, including answering phones, greeting patients, and scheduling appointments
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Assist with patient inquiries and follow-up communications
You have:
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Previous administrative experience in a medical environment is an asset
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Strong attention to detail and accuracy
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Excellent communication and customer service skills
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Proficient with Microsoft Office and general computer applications
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Professional, reliable, and team-oriented
The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.
WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.
WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.
Want Read more about us: https://stories.well.company/
