Junior Service Advisor

Woodbridge Hyundai -
Woodbridge, ON

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Détails du poste

Temps plein
De 45 000 $ à 55 000 $ par an

Profil recherché

Compétences en communication
Permis de conduire

Description complète du poste

Junior Service Advisor

Woodbridge Hyundai, Woodbridge, ON L4L 9C3

At Woodbridge Hyundai, we're a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a Junior Service Advisor. We are part of North America’s largest automotive retailer, Lithia and Driveway... it’s your chance to work for a Fortune 500 company and grow with us!

You will provide top-notch customer service, develop an understanding on the repair process, and handle customer inquiries or complaints.

If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us and become an essential part of our team.

Duties and Responsibilities

Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.

Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership.

Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.

Creates/opens work orders for new customers and service; closes orders as appropriate.

Invoices work orders and accepts payments from customers; submits reports and receipts to accounting.

Provides quotes or estimates to customers regarding service needed.

Advises customers of current status of their vehicle as well as any additional work that may be required.

Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.

Skills and Qualifications

Hyundai experience preferred

1-2 years of experience as Service Advisor is an asset.

CDK experience.

Aptitude for numbers.

Valid Driver’s License and a clean driver’s abstract.

Why Work For Pfaff?

Competitive Compensation - whether you are working in sales, service, parts, or in a support function, we offer a competitive compensation package.

Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.

Vacation Time Off

Growth Potential – our mission is Growth Powered by People, and we want to support your long-term succces!

Stock Purchase Program - Employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

Pay: $45,000-$55,000

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

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