Job description
Functional Department: B2C Sales
Working hours: 9:00AM to 3:00PM EST (30 hours a week)
Working days: Monday to Friday
Type: Regular, Full-Time
Overview: QuickStart is a leader in IT workforce development that helps job-seekers break into in-demand IT fields and upskills existing IT professionals. The organization uses its proprietary learning methodology and workforce readiness platform (CLIPP) to deliver personalized learning using AI and multi-modal formats. We partner with leading universities, certification providers, and employers to build and transform IT workforce for Fortune 5000 customers in the areas of App Dev, Dev Ops, Information Security, Cloud computing and Data Science. If you are interested in becoming a part of a team that is changing the game in IT training and workforce development, we want to hear from you.
At QuickStart, we are committed to upholding the following core values:
Passion |Respect | Accountability | Innovation | Speed | Execution [ PRAISE ]
This is a Consultative Sales Internship
The Admissions Advisor Intern (AAI) is one of the first points of contact and first impressions that prospective students will have of QuickStart. This role is designed for individuals who are passionate about helping others, eager to learn consultative sales, and interested in building a career in admissions or sales.
Admissions Advisor Interns will assist with handling incoming inquiries and making outbound calls to prospective students under the guidance of experienced Admissions Advisors. The AAI will play an important role in advising and assisting prospective students with exploring QuickStart's IT Bootcamp programs. It is the intern's responsibility to understand students' needs, educate them about our programs and admissions requirements, and support them throughout the enrollment process.
Throughout the internship, interns will receive structured training, mentorship, and hands-on experience in consultative sales, CRM management, and customer engagement while adhering to company policies, procedures, and communication standards.
Responsibilities
Include but are not limited to:
- Assist in meeting individual and team performance goals throughout the internship.
- Support the admissions team with inbound and outbound calls to prospective students.
- Follow up on assigned leads and inquiries using calls, text messages, and emails.
- Learn and apply consultative selling techniques to understand prospective students' career goals.
- Provide professional, courteous, and timely assistance to all prospective students.
- Maintain honesty, integrity, and professionalism in every interaction.
- Ensure accurate data collection and CRM data entry with minimal errors.
- Maintain CRM records in an organized and up-to-date manner.
- Participate in onboarding, product training, coaching sessions, and team meetings.
- Complete assigned projects and administrative tasks as required.
RequirementsMinimum Knowledge and Experience
- Positive attitude and willingness to learn.
- Professional level of written and verbal communication.
- Strong interpersonal and customer service skills.
- Critical thinking and problem-solving abilities.
- Effective time management and organizational skills.
- Currently pursuing or recently completed a Bachelor's degree (preferred).
- Previous customer service, sales, internship, or campus leadership experience is a plus but not required.
- Comfortable speaking with prospective students over the phone and through digital communication channels.
- Ability to interact with people from a variety of backgrounds, levels, and positions.
- Willingness to learn consultative sales techniques and receive ongoing coaching.
Measures of Merit
- Meet internship performance expectations and learning objectives.
- Demonstrate professionalism and adherence to QuickStart's values.
- Maintain high-quality customer interactions and QA standards.
- Ensure accuracy in CRM documentation and follow-up activities.
- Successfully complete training milestones and contribute positively to team goals.
Note: This is a paid, four-month internship designed to provide hands-on experience in consultative sales and admissions. High-performing interns may be considered for a full-time Admissions Advisor role upon successful completion of the internship, based on performance, business needs, and position availability.
Pay: $19.00-$20.00 per hour
Work Location: Remote
