Job Overview
We are seeking a detail-oriented and friendly Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office setting, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff to deliver high-quality patient care. Prior experience with office management systems and medical terminology is highly valued. The position offers an opportunity to work in a professional environment dedicated to patient well-being and efficient healthcare delivery.
Duties
- Greet patients and visitors professionally at the front desk, providing excellent customer service
- Manage multi-line phone systems, scheduling appointments, and confirming patient visits
- Maintain and update electronic medical records using systems such as Epic and Dentrix
- Assist with check-in and check-out procedures, including collecting insurance information and payments
- Prepare patient charts, scan documents, and ensure accurate documentation of medical/dental histories
- Support clinical staff with administrative tasks as needed, including filing and data entry
- Handle correspondence, faxing, mailing, and other clerical duties to keep the office organized
- Ensure compliance with privacy regulations and maintain confidentiality of patient information
Requirements
- Previous experience as a Dental Receptionist or Medical Office Assistant required
- Proficiency with Electronic Medical Records (EMR) systems
- Strong knowledge of Medical Terminology and familiarity with dental or medical office procedures
- Experience managing multi-line phone systems and front desk operations
- Excellent organizational skills with attention to detail in record keeping and scheduling
- Office experience in a healthcare setting is highly desirable
- Ability to work efficiently in a fast-paced environment while maintaining professionalism
- Strong communication skills and a friendly demeanor to assist patients effectively
This position is ideal for candidates passionate about healthcare administration who thrive in dynamic environments dedicated to patient care excellence.
Pay: $19.00-$23.00 per hour
Benefits:
- Extended health care
- Flexible schedule
- On-site parking
Work Location: In person
