Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
Systems Thinking – Understands how payroll, benefits, time reporting, collective agreements, legislation, financial controls, employee records, and ASPS operational needs are connected, and considers impacts across employees, managers, Finance, Human Resources, and external agencies.
Drive for Results – Delivers accurate and timely payroll and benefits processing by managing deadlines, resolving discrepancies, completing reconciliations, supporting year-end reporting, and maintaining reliable records and procedures.
Develop Networks – Builds effective working relationships with employees, managers, Finance, Human Resources, benefit carriers, pension administrators, external agencies, and other partners to support payroll accuracy, timely issue resolution, and clear information sharing.
Agility – Adapts to changing payroll priorities, staffing changes, collective agreement requirements, policy updates, system processes, reporting deadlines and employee needs while maintaining accuracy, confidentiality, and service standards.
Creative Problem Solving – Identifies and resolves payroll, benefits, reconciliation, reporting and system-related issues by analyzing information, applying policy and legislative requirements, and recommending practical improvements to processes and procedures.
Build Collaborative Environments – Works collaboratively with internal and external stakeholders to clarify payroll and benefits requirements, resolve concerns, support audits and reporting, and maintain a respectful, service-focused approach to employee inquiries.
Develop Self and Others – Maintains current knowledge of payroll legislation, benefits administration, pension and tax requirements, collective agreements, systems and ASPS procedures, and supports others by sharing accurate guidance and promoting consistent payroll practices.
