MBS Inc. presently employs more than 30 team members working in full and part-time roles in many departments within Ford of Canada at their Canadian Headquarters site in Oakville ON, and at Volvo Cars of Canada in Richmond Hill ON.
This position reports to the IT Department at Ford of Canada.
MBS complies with and supports the Accessibility for Ontarians with Disabilities Act.
We offer a flexible and family-friendly work environment, with on-site daycare, fitness centre, cafeteria, walking trails, meditation room, casual dress, summer work hours (your Manager would determine if this is applicable), free parking, convenient access to highways, restaurants and amenities.
Major Responsibilities of the Switchboard and IT Administration Support Position Present 2 days per week - Wednesdays and Fridays :
Switchboard responsibilities:
- Take calls from customers and direct them to the appropriate person. Requires good communication and customer handling skills.
- Telecom Invoice reconciliation and payment processing. Download and review invoices, determine and enter in appropriate payment amount into the cheque request system, verify payment from previous month was applied to the existing invoice.
- Audit telephone lines and circuits. Call phone numbers or email business folks to verify these lines are still in use. Then update the database to keep track of who is using what service.
- Cellular phone/device support
- Assist with processing requests/orders (upgrades, adds, changes, scheduling phone deliveries and returns for recycling, etc) and maintaining the telecom database
We require someone with strong Excel skills (enter formulas, filter and search for information) and the ability to use Outlook to correspond via email and lookup contacts.
Present 2 days - Wednesdays and Fridays
Experience Preferred:
- Previous office clerical experience and as a telephone receptionist.
Job Types: Part-time, Permanent
Pay: From $19.50 per hour
Expected hours: 16 per week
Benefits:
- Company events
- On-site parking
Ability to commute/relocate:
- Oakville, ON L6J 2X6: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Office: 2 years (required)
- Clerical: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
Work Location: Hybrid remote in Oakville, ON L6J 2X6
