REQUIREMENT: FRENCH IS MANDATORY
Bilingual (French and English)
SKILLS AND ATTRIBUTES:
* Superior Customer Service Skills, Professional Manner and an outgoing personality
* Self-starter with the ability to work independently and undirected and also as a part of a team
* Detail-oriented, organized and excellent communication skills.
* Functional math skills with the ability to make timely decisions and think on their feet.
* Friendly and outgoing personality
* Honest, Trustworthy and strong willingness to learn
RESPONSIBILITIES
* Greet Customers an answer questions and provide information in a clear and concise manner
* Answer phones, book reservations and open/close rental agreements
* Perform vehicle inspections and exchanges
* Pick up and drop off customers as needed
* Fleet Management duties
* Perform daily business tasks of an Automobile rental office
* Effectively address and resolve customer issues
*Assist other employees in maintaining a productive and pleasant working environment
* Keep working areas clean, professional and orderly
* Inputting information into computer software programs daily
* Recommending to management vehicle maintenance and fueling when required
* Familiarity with processing credit authorizations
* Wash and detail vehicles in the fleet as needed
EXPERIENCE REQUIRED
* Minimum of 1-year customer service required
* Valid Driving License with a clean driving record
* Automobile rental experience is considered a strong asset but not required
* Willing and able to work flexible shifts in support of the changing business needs
* Excellent communication skills
* Bilingual (French and English)
NOTE - MUST BE LEGALLY ALLOWED TO WORK FULL TIME IN CANADA
Work remotely
Job Type: Full-time
Job Types: Full-time, Permanent
Pay: $18.00 per hour
Benefits:
Education:
- Secondary School (required)
Experience:
- customer service: 1 year (required)
Language:
- French (required)
- English (required)
Licence/Certification:
- Full G Driving Licence (required)
Work Location: In person
