Two-Way Radio Technician & Field Specialist
Full-Time | Permanent | Toronto, ON
Compensation: Competitive — Based on Experience
About F&E Communications
F&E Communications is a Toronto-based provider of professional radio frequency equipment and communication solutions. We specialize in the sale and rental of portable and mobile radios, repeaters, antennas, and accessories — serving industries including construction, security, hospitality, manufacturing, and large-scale events. We are authorized dealers for Motorola Solutions, Hytera, and Sinclair, and and other and we pride ourselves on designing complete, end-to-end communication systems that actually work in the field.
Role Summary
We are looking for an experienced and technically proficient Two-Way Radio Technician & Field Specialist to join our team. In this dual-function role, you will handle both bench-level technical work — including radio programming, repairs, testing, and calibration — as well as field deployments such as repeater and antenna installations. You will also interact directly with clients during installations and on-site service calls, representing F&E Communications with professionalism and expertise.
Key Responsibilities
- Program, configure, and deploy two-way radios across multiple brands including Motorola, Hytera, and others using manufacturer software (e.g., Motorola CPS, Hytera HMS/CPS).
- Diagnose, troubleshoot, and repair portable and mobile radio equipment at the component and system level.
- Perform equipment testing and calibration using RF test equipment including spectrum analyzers, power meters, and signal generators.
- Install, align, and commission repeater systems and antenna infrastructure at customer sites.
- Conduct site surveys to assess RF coverage, signal strength, and infrastructure requirements.
- Maintain and service rental fleet radios (Motorola R2, CP200d, and others) ensuring units are field-ready.
- Prepare and document service records, repair logs, programming files (codeplugs), and equipment inventories.
- Liaise with clients on-site to explain technical findings, system status, and recommended solutions.
- Support the sales team with technical pre-sale assessments and post-sale deployment.
- Stay current with industry standards, ISED (Innovation, Science and Economic Development Canada) licensing requirements, and evolving radio technologies including DMR, analog, and PoC systems.
- Handle accessory assembly and kitting for rental and sales orders.
- Safely transport, handle, and store RF equipment in compliance with company and manufacturer standards.
Required Qualifications
- Minimum 5 years of hands-on experience with two-way radio equipment (portable, mobile, and/or repeater-based systems).
- Demonstrated proficiency with RF test equipment — spectrum analyzers, wattmeters, dummy loads, and signal generators.
- Experience programming radios using manufacturer software across multiple brands (Motorola CPS, Hytera CPS/HMS, or equivalent).
- Solid understanding of radio frequency fundamentals: VHF, UHF, frequency coordination, Groups, Zones CTCSS/DCS tones, and channel planning.
- Hands-on experience with repeater installation, duplexers, antenna systems, coax cabling, and connectors.
- Familiarity with DMR, PoC and TDMA digital protocols.
- Knowledge of ISED (Innovation, Science and Economic Development Canada) regulations and radio licensing requirements.
- Strong attention to detail and ability to document work accurately.
- Professional communication skills — direct client interaction is part of this role.
Assets & Nice-to-Haves
- Motorola Solutions certified technician or MOTOTRBO system experience.
- Hytera product training or certification.
- Experience with P25/APCO systems.
- Familiarity with PoC (Push-to-Talk over Cellular) platforms.
- Experience with BDA/DAS (Bi-Directional Amplifier / Distributed Antenna Systems) in commercial buildings.
- Diploma or certificate in Electronics Technology, Telecommunications, or a related technical field.
- Experience in a rental operations environment (fleet maintenance, turnaround readiness, inventory tracking).
- Ability to work independently in the field and in a shop/bench environment.
- Ontario driver’s license
What We Offer
- Company Health Benefits
- Permanent, full-time position with a growing company.
- Hands-on work with professional-grade Motorola, Hytera, Laird, and Sinclair equipment.
- Exposure to diverse industries and deployment environments.
- Supportive, tight-knit team with deep product knowledge.
- Opportunity to grow within a specialized and in-demand field.
Pay: From $24.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
