Job Overview
FIRST IMPRESSIONS MATTER!! and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us.
If you desire to be a part of a team that has been servicing customers for over 30 years and becoming successful while earning trust in customers? This role is for you. Earn a solid income maintaining our current rental fleet and customers while building new relationships and new customers in the Greater Toronto Area, Cambridge, Kitchener, Waterloo Region & Moncton.
Responsibilities:
- Manage the daily operations of the parts department, ensuring efficient workflow and customer satisfaction.
- Oversee inventory management, including data entry for parts ordering, receiving, and stocking.
- Coordinate purchasing activities to maintain optimal inventory levels while minimizing excess stock.
- Develop and implement sourcing strategies to procure high-quality parts at competitive prices.
- Negotiate with suppliers to secure favorable terms and conditions for procurement.
- Utilize systems for effective tracking and management of parts inventory.
- Collaborate with service departments to ensure timely availability of parts for repairs and maintenance.
- Conduct demand planning to forecast future parts requirements based on historical data and market trends.
- Maintain a clean and organized parts area, ensuring compliance with safety standards.
- Provide exceptional customer service by addressing inquiries and resolving issues related to parts availability.
Skills Needed:
- Proven experience in a dealership environment is highly desirable.
- Strong data entry skills with attention to detail for accurate record keeping.
- Proficient in purchasing processes and supply chain management principles.
- Excellent customer service skills with the ability to communicate effectively with clients and team members.
- Knowledge of procurement practices and sourcing strategies.
- Familiarity with trailer and truck is advantageous.
- Experience in working safely in a shop or parts environment.
- Proficient in using CMMS (Computerized Maintenance Management Systems) for inventory tracking.
- Understanding of demand planning techniques to optimize inventory levels.
Why Join SOUSA?
- Family run and operated for over 30 years
- A competitive hourly rate
- Company Paid Dental & Benefits
Job Types: Full-time, Permanent
Pay: $45,000.00-$75,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
Work Location: In person
