At INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our employees/team/staff that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow our company vision.
We are seeking a motivated and experienced Maintenance Lead to work alongside our existing Maintenance Lead in supporting the daily operations of our hotel. This position is ideal for a hands-on individual who enjoys a variety of responsibilities and takes pride in maintaining a safe, comfortable, and welcoming environment for our guests and team members.
Position Summary
The Maintenance Lead will assist with all aspects of hotel and property maintenance, including guest room repairs, preventative maintenance, pool operations, and responding to maintenance-related concerns. This role requires a strong work ethic, excellent problem-solving skills, and the ability to lead by example while working collaboratively with other departments.
Key Responsibilities
- Perform general building maintenance and repairs throughout the hotel.
- Complete preventative maintenance programs for guest rooms, public areas, and back-of-house spaces.
- Monitor and maintain hotel pool and hot tub systems, ensuring compliance with health and safety standards.
- Troubleshoot and repair electrical, plumbing, HVAC, carpentry, painting, and mechanical issues.
- Respond promptly to guest maintenance requests and service concerns.
- Participate in the on-call rotation for after-hours emergencies.
- Assist with property improvement projects and renovations.
- Support and guide maintenance team members while fostering a positive team environment.
- Maintain accurate maintenance records and work orders.
- Ensure all safety procedures and company standards are followed.
- Work closely with housekeeping, front desk, and management teams to provide exceptional guest experiences.
Qualifications
- Previous hotel, commercial, or building maintenance experience preferred.
- Knowledge of plumbing, electrical, HVAC, carpentry, and general repairs.
- Experience maintaining pools and hot tubs is an asset.
- Strong troubleshooting and problem-solving abilities.
- Excellent communication and guest service skills.
- Ability to prioritize tasks and work independently.
- Leadership experience or the ability to mentor and support team members.
- Must be available for a combination of day, evening, and on-call shifts.
- Valid driver's license considered an asset.
What We're Looking For
- A true "jack-of-all-trades" with a hands-on approach.
- Someone who takes ownership of their work and proactively identifies maintenance needs.
- A team player who can provide leadership and support while working collaboratively with the existing Maintenance Lead.
- An individual committed to delivering a safe, well-maintained property and exceptional guest experiences.
Who We Are:
Best Western Sunrise Inn & Stony Plain Inn & Suites is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Stony Plain, Grande Cache, Valemount and Invermere.
We Offer:
- A great work environment with opportunities for development and career advancement within the INNhotels family of hotels;
- A competitive compensation package;
- Hotel Discounts as part of the INNhotels family of hotels.
If you are passionate about hospitality, we want to hear from you. Regardless of sexual orientation, gender identification, ethnicity, spoken languages, country of origin, or religion if you are a hard worker and have a love for Canadian tourism then we would love to meet you. We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.
Pay: $19.00-$21.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- We do NOT offer LMIA, sponsorship, or PR assistance. Do you require LMIA, sponsorship, or PR assistance to work in Canada?
- What are your wage expectations for this role?
Experience:
- Facilities maintenance: 3 years (preferred)
- Leadership: 1 year (preferred)
Location:
- Stony Plain, AB T7Z 1L1 (preferred)
Work Location: In person
