Location: Concord, Ontario
Employment Type: Full-time, On-site
Reports to: CEO
About the Role
Blazesoft is seeking a Chief Operating Officer for its high-growth marketing division.
Blazesoft is a global gaming and digital entertainment company, and its marketing division delivers a full suite of performance marketing services to internal brands and external clients across the US, LATAM, and Europe.
This is a senior leadership role for a decisive, performance-focused executive who owns both operational and commercial outcomes across our internal brands and external client portfolio. We sell marketing services to clients worldwide, and we are looking for a leader who can drive this business: set direction, build the operational engine, win new business, and be accountable for the division’s growth, profitability, and results.
The ideal candidate is strategic, hands-on, and relentless about accountability, speed, and results.
Key Responsibilities
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Own and drive the division’s day-to-day operations and commercial outcomes—revenue, profitability, and client growth
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Lead and coordinate the full-service portfolio—Media Buying, Organic Growth (SEO, ASO & AI Search), Affiliate Marketing, Social Media Marketing, Brand & Creative Strategy, CRO & Revenue Optimization, Influencer Marketing, and Reputation Management—into a cohesive, high-performing operation
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Own new business and client growth—driving pipeline, pitching, and expanding the external client portfolio
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Manage relationships across the full ecosystem: clients, strategic partners, and contractors, ensuring alignment, quality, and delivery
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Scale service delivery across global markets—the US, LATAM, and Europe—accounting for regional nuance, regulation, and client needs
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Set clear targets, deadlines, and accountability across all teams, and challenge underperformance directly
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Drive AI and automation across campaign management, reporting, content production, and operational workflows to build a durable competitive edge
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Own marketing and commercial performance, turning data into decisive action and reallocating resources toward the strongest-performing services, channels, and clients
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Deliver against core iGaming KPIs—ROAS, CPA, CAC, FTD, player LTV, conversion, and retention
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Raise the standard of strategy, creative output, campaign execution, and client delivery
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Build and lead a high-performance culture where ownership, urgency, innovation, and results are non-negotiable
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Lead senior client and partner relationships and present clear, confident recommendations at the executive level
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Proven experience running and scaling a performance or digital marketing agency, with full P&L accountability
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Demonstrated ownership of commercial outcomes—revenue, profitability, and client growth
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Track record of winning new business and expanding client portfolios
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12+ years in operations, growth, or marketing leadership, including senior executive roles
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Experience managing global client delivery across multiple regions (US, LATAM, Europe preferred)
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Proven experience leading multidisciplinary teams and managing contractors and external partners
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Broad expertise across the division’s service lines—media buying, organic growth, affiliate, social, creative and brand, CRO, influencer, and reputation management
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Experience implementing AI, automation, and data-driven processes at scale
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Strong leadership, analytical, presentation, and decision-making skills
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iGaming, online casino, sportsbook, social gaming, or digital entertainment experience
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Exciting projects using cutting-edge technologies
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Collaborative and supportive work environment
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Competitive salary and bonuses
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Opportunities for career development, growth and advancement
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Fantastic company events
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Benefits including extended healthcare, dental care, vision care insurance
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On-site leisure facilities
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On-site parking
