Overview
We are seeking a professional and organized Front Office Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our front desk. The ideal candidate will have strong office experience, excellent communication skills, and proficiency with various office software. Prior experience in accounting, medical or dental offices is required. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.
Duties
- Organizational skills
- Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations
- Ability to work well under pressure and navigate multiple deadlines
- Digital literacy and research skills, including the ability to analyze the reliability of information
- Familiarity with standard office platforms, such as Microsoft Office and QuickBooks and Ifirm
- Data management and entry skills, including the ability to maintain and improve filing systems
- Accurate record keeping
- Written communication skills
- Time management, multitasking, and flexibility
- Proactive approach to problem-solving and process improvement
- Ability to work well independently and in collaboration with others
Qualifications
- Proven experience in an office setting, preferably in a medical or dental environment
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, ZOOM, iFirm and data entry software like QuickBooks
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional customer service skills with professional phone etiquette
- Clerical experience including filing, proofreading, and administrative support
- Ability to handle multi-line phone systems efficiently and courteously
- Strong typing skills for quick data entry and correspondence drafting
- Knowledge of bookkeeping or basic financial record keeping is advantageous
- Prior experience as a dental receptionist or in medical office administration is preferred but not required
- Works with sensitive information with discretion to main confidentiality and security and ensure compliance with privacy policies and regulations.
- Ensures that deadlines are met and adapts to changing priorities.
- Make sure office kitchen is stalked and clean
- Help with office maintenance; recycling, garbage, dishwasher, coffee, shredding etc.
This position plays a crucial role in maintaining the professionalism and efficiency of our front office operations. We value candidates who are detail-oriented, personable, and capable of managing multiple responsibilities with ease.
Pay: $25.00-$30.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
