Job Summary
We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires proficiency in handling phone systems, administrative tasks, and familiarity with medical terminology. The Dental Receptionist will play a crucial role in ensuring the smooth operation of our dental office.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage phone systems, answering calls promptly and addressing patient inquiries or concerns.
- Schedule appointments and maintain an organized calendar for the dental team.
- Collect patient information and verify insurance details accurately.
- Maintain electronic medical records (EMR) using systems such as Epic.
- Assist with administrative tasks including filing, data entry, and managing correspondence.
- Ensure the front desk area is clean, organized, and welcoming for patients.
- Collaborate with dental staff to ensure efficient patient flow and communication within the office.
Qualifications
- Previous experience as a Dental Receptionist or in a similar front desk role is preferred.
- Strong understanding of medical terminology related to dentistry is highly desirable.
- Proficient in using phone systems and office equipment.
- Familiarity with electronic medical records (EMR) systems, particularly Epic, is a plus.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- High school diploma or equivalent; additional certification in office administration or related field is an advantage.
We look forward to welcoming a dedicated Dental Receptionist who is passionate about providing outstanding service to our patients!
Pay: $25.00-$30.00 per hour
Work Location: In person
