OK Tire North Shore is looking for
Key Responsibilities
- Oversee and lead assigned location, managing scheduling, workflow, and inventory to meet company’s production goals, financial targets, and quality standards
- Oversee and manage existing and new processes, policies, and procedures to ensure agility and alignment with evolving business needs
- Implement action plans, process updates and training sessions to enhance, streamline and/or expand company services
- Ensure OEM procedures are being followed on all repairs.
- Streamline workflow processes to reduce bottlenecks and increase turnaround times
- Plan daily and weekly production schedules to maximize efficiency and maintain shop efficiency targets
- Monitor the progress of each vehicle throughout the day, to facilitate accurate and timely updates to front end staff
- Coordinate the workflow of production team, prioritizing tasks to maximize productivity and minimize downtime
- Ensure safe work practices
Qualifications, Skills & Abilities
- High school diploma or equivalent, technical training in mechanical repair is an asset
- WHMIS training/certification is an asset
- 5+ years of prior industry experience (Service advising or mechanical), ideally 2-3 years leading a team
- Excellent customer service and communication skills
- Strong leadership skills and negotiation/conflict resolution skills, with the ability to motivate and manage a diverse team effectively
- Highly organized, able to handle multiple concurrent assignments
- Strong computer skills – Microsoft Word, Outlook, Excel, Shop Management System, Customer Communication Platform etc.
- Experience managing a budget is an asset
- Self-motivated
- A team-oriented attitude and the ability to receive direction and work well with others
- Valid driver’s license and clean driving abstract
Pay: $85,000.00-$100,000.00 per year
Benefits:
- Company events
- Dental care
- Paid time off
- Store discount
Education:
- Secondary School (required)
Experience:
- Automotive Industry: 5 years (preferred)
Work Location: In person