COSCO SHIPPING Lines (Canada) Inc. is a leading global ocean carrier with a rich history in the Canadian market. The company is launching a brand-new operations centre, COSCO SHIPPING NAOC – North America Operation Center, in Toronto, and we are seeking high-energy On-Dock Rail Coordinators to optimize our intermodal container flow. In this role, you will serve as the critical on-site link between rail operators, terminal labor, and ocean carriers to maximize train utilization and minimize container dwell times.
This is a full-time position based on 37.5 hours per week reporting to the General Manager of Inland Operations Department of NAOC.
Key Responsibilities
- Manage and coordinate ODR (On-Dock Rail) cargo movement from vessel discharge to rail departure
- Work closely with terminals, railroads, and internal teams to ensure smooth operation
- Plan and forecast cargo volumes to support terminal and rail capacity
- Oversee rail billing accuracy and routing compliance
- Monitor cargo flow, terminal performance, and service levels
- Ensure KPI targets and service commitments are met
- Support issue resolution and daily operational execution
Skills/Requirement
- High School Diploma or GED
- 3-5 years of experience in: Rail operations, terminal operations (port, inland terminal, or intermodal yard), intermodal transportation or container logistics
- Basic understanding of: Rail network operations and scheduling, container handling processes (drayage, lift-on/lift-off at terminals, rail ramps and depots), international shipping and intermodal supply chains
- Knowledge of: Intermodal systems (rail + truck + ocean integration), terminal Operating Systems (TOS) and/or rail management systems, equipment types (containers, chassis, rail cars)
- Ability to: Coordinate train schedules, yard flow, and terminal capacity, monitor KPIs (dwell time, through outgate, on-time performance), analyze operational data and identify efficiency improvements
- Proficiency in: Microsoft Excel (data tracking, data analysis and reporting), operational dashboards (i.e., BNSF, UP)
- Experience with: Vendor and carrier coordination (railroads, trucking companies, port operators), managing disruptions (delays, congestion, equipment shortages)
- Ability to work in: Fast-paced, 24/7 operational environments, shift-based, or on-call schedules if required
- Strong problem-solving and decision-making ability
- Effective communication across multiple stakeholders and time zones
- High attention to detail and operational discipline
- Ability to manage competing priorities and respond under pressure
- Team-oriented with cross-functional collaboration skills
- Bachelor’s degree in Logistics, Supply Chain Management, Transportation, Business, or related fields
- 3 - 7 years of solid experience in international shipping, intermodal supply chains, and U.S. rail network operations
- Proven track record coordinating with railroads, trucking companies, and marine port operators to manage yard flow and terminal capacity
- Hands on experience navigating U.S. railroad dashboards (e.g. BNSF, UP), Terminal Operating Systems (TOS) and advanced Microsoft Excel
- Ability to analyze operational data and monitor critical performance metrics such as container dwell time, throughput, and on-time performance
- Strong decision making and problem-solving skills to communicate across multiple cross-functional teams, stakeholders, and time zones
- Exceptional attention to detail with the ability to manage competing priorities, handle high-pressure disruptions, and work flexible or shift-based schedules
Preferred Qualifications
- Experience in international intermodal operations (import/export flows)
- Prior experience with U.S. West Coast (LALB) port operations strongly preferred
- Familiarity with: Customs processes and documentation, port operations and ocean carrier coordination
- Knowledge of industry regulations (i.e., FRA, IMO guidelines)
If you are interested in this position, please forward your resume along with a cover letter.
We encourage applications from all qualified individuals, including those with disabilities. We will provide reasonable accommodation to any applicant upon request.
We thank all applicants for their interest, but only those selected for interview will be contacted.
Pay: From $46,000.00 per year
Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care
Work Location: In person
