Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced dental office environment. This role requires a strong understanding of dental terminology and proficiency with electronic dental records systems to ensure smooth operations and enhance patient experiences.
Responsibilities
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits using Tracker software.
- Maintain accurate patient records and ensuring all information is up-to-date.
- Answer phone calls promptly, addressing inquiries and managing appointment bookings effectively.
- Process patient insurance information and verify eligibility as needed.
- Assist with administrative duties such as filing, data entry, and maintaining office organization.
- Collaborate with dental staff to ensure seamless communication regarding patient care and treatment plans.
Experience
- At least 2 years of previous experience in a dental office setting is preferred.
- Tracker knowledge is a MUST
- Knowledge of dental terminology related to dentistry is a plus.
- Strong administrative skills with proficiency in using phone systems and office equipment.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask efficiently while maintaining attention to detail in a busy environment.
Located in the vibrant core of Richmond, British Columbia, Affinity Dental is a trusted name in comprehensive dental care. Our practice is built on a foundation of long-standing commitment to excellence, with a team of dedicated professionals who have proudly served the community for many years. Our staff’s longevity not only reflects our strong workplace culture, but also fosters lasting relationships with patients—many of whom have been with us for generations.
We offer a full range of dental services, from routine cleanings and preventive care to advanced restorative and cosmetic treatments. Every patient is welcomed with a personalized approach, ensuring comfort, clarity, and the highest standard of care at every visit.
Conveniently located and easily accessible by public transit, Affinity Dental is a transit-friendly destination for individuals and families across the Lower Mainland. Whether you're commuting from work, school, or home, visiting us is simple and stress-free.
At Affinity Dental, we don’t just treat teeth—we build lasting connections rooted in trust, compassion, and a shared commitment to lifelong oral health.
We are currently looking for a full-time Dental Receptionist to join our close-knit team. This is an exciting opportunity for someone who values a supportive work environment, takes pride in providing excellent patient service, and is looking to grow within a well-established practice.
Pay: $25.00-$32.00 per hour
Expected hours: 35.0 per week
Work Location: In person
