About Hemlock Utility Services
Hemlock Utility Services provides water, wastewater, and hydroelectric services to the Hemlock Valley and Sasquatch Mountain Resort community. Operating in a remote mountain environment, the utility supports essential services that protect public health, infrastructure, and community growth.
The Opportunity
Hemlock Utility Services is seeking an organized and dependable Administrative Assistant for a 5-month seasonal term position with the potential to transition into a year-round role, supporting day-to-day utility operations through administrative coordination, accurate recordkeeping, document control, customer service, and communication with staff, the public, and regulatory agencies.
The successful candidate must be organized, dependable, capable of managing multiple priorities, and able to adapt to changing operational requirements in a small utility environment.
Key Responsibilities and Expectations
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Provide administrative support to the Utilities Manager, including report preparation, document preparation, correspondence, filing, scheduling, and document control.
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Assist with maintaining operational documentation and records, including operations manuals, emergency plans, consumer records, hydrant records, and internal meeting minutes.
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Process invoices, purchase orders, and work orders in accordance with established procedures using systems such as PaperTrl and IMPAK.
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Complete and maintain monthly inventory records for the workshop and all utility facilities using systems such as IMPAK.
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Maintain accurate records, inventories, operational documentation, and departmental files with attention to detail.
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Complete monthly meter readings for hydro and, in the future, water services.
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Communicate professionally with staff, contractors, regulatory agencies, and the public.
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Assist with preparation and submission of operational and compliance-related reports and documentation to applicable regulatory agencies, including:
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Ministry of Environment
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Fraser Health Authority
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Environment and Climate Change Canada
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British Columbia Utilities Commission (BCUC)
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Perform other related duties as assigned.
Qualifications
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Completion of Grade 12 or equivalent.
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Previous administrative experience, in a utilities environment, is preferred but not required.
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Proficiency with Microsoft Office 365 (Word, Excel, Outlook).
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Strong verbal and written communication skills.
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Ability to organize, prioritize, and manage multiple tasks with attention to detail.
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Ability to maintain confidentiality and exercise discretion.
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Valid BC Class 5 Driver’s License.
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Ability to adapt to changing operational priorities in a small utility environment.
Working Conditions
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Ability to perform field work when required.
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Ability to sit at a desk and use a computer for extended periods.
What We Offer
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$25 – $27 per hour (based on experience)
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Discounts on rentals, retail, food & beverage, and snow school programs.
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Potential opportunities for additional training and certifications.
