Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you!!
Job summary
As a member of the store"s Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.
Benefits:
-
$25.00 per hour
- Continued career opportunities
- Ongoing training and learning
- Potential for Profit-sharing (Profit sharing is a discretionary payment that may be made to employees who work at least 1000 hours and who employed on May 1 of each year. The amount varies, if any, depending on the performance of the company, the position of the employee and the overall contribution and performance of the employee)
- Employee discount
- Diverse, inclusive and safe working environment
- Group benefit plan
Responsibilities:
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Foster a culture that values excellent customer service by training, coaching, and supporting team members.
- Supervise and coordinate sales staff, assigning duties and preparing work schedules that align with business needs and budget guidelines.
- Maintain inventory levels, order merchandise, and ensure the department"s presentation meets customer expectations.
- Plan, supervise and assist with daily/weekly departmental activities, objectives, and seasonal changeovers.
- Ensure store visual standards, including displays, signage, and cleanliness, are maintained.
- Hire, train, and support new sales staff, monitoring performance and providing constructive feedback while recognizing achievements.
- Manage team performance by encouraging, motivating, and inspiring employees to excel in their roles.
- Resolve conflicts while ensuring both customer satisfaction and a positive work environment.
- Help with store opening and closing responsibilities, including key-holding, signing for deliveries, and managing escalated complaints.
- Develop and implement marketing strategies to drive sales and customer engagement.
- Ensure compliance with Health and Safety regulations.
Requirements / Skills
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Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent, with demonstrated leadership or supervisory experience in a related field (7 months to less than 1 year of experience).
- Ability to work varied shifts (weekends, early mornings, evenings and overnight when required)
- Completion of High School Diploma or equivalent
- Approachable
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
- Ability to plan, organize, communicate, delegate and follow up team"s activities and projects
- Strong computer skills
- Ability to work in a fast-paced environment
- Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
- Ability to operate cash register (asset)
Location: 855 Langford Parkway, Langford, BC (This is the current operating address)
Apply by Email: [email protected]
Salary: $25 Per Hour
Vacancy Type:Existing
Job Type:
fulltime, permanent
