Provides leadership, direction, and oversight for the consistent application of municipal by-laws and divisional practices in support of the Enforcement Division’s mandate. Responsible for managing daily operations and ensuring effective enforcement of municipal by-laws and applicable provincial legislation, including areas such as parking, noise, encroachment, dumping, licensing, and other regulatory matters.
This role also oversees the administration of the Parking Ticket Violation System, which processes a high volume of tickets annually, ensuring accuracy, efficiency, and compliance with legislative requirements. Works collaboratively with internal departments, external partners, and the community to support fair, consistent enforcement and service delivery aligned with organizational objectives.