Project Manager Assistant (PMA) – Fix Network Restoration Edmonton (A Division of the Luxuria Group of Companies)
Luxuria Group is a multi-disciplinary company based out of Calgary and Edmonton, Alberta. Our strengths lie in our customized approach through transparency and simplicity in deal structure, streamlined decision making, deep comprehension of the industries in which we operate, and efficient delivery. Our goal, and always will be, to deliver value – for our clients, our investors, our partners, our tenants, and most importantly, for the communities in which we operate. Together we are building a legacy of excellence, one project at a time.
We specialize in disaster restoration services—helping families and businesses recover from events such as fire, flood, storm, and other emergencies. We are currently seeking a PMA to join our growing restoration team in Edmonton, AB. This role is ideal for an ambitious, detail-oriented individual who is eager to develop their career in disaster restoration.
The PMA plays a critical role in supporting daily operations by coordinating administrative functions, managing job documentation, and ensuring smooth communication between field teams, clients, and internal stakeholders. This role is responsible for keeping projects organized, compliant, and moving forward efficiently from intake to completion.
Key Responsibilities
- Create and maintain job files, ensuring all documentation is complete and up to date
- Track job progress from intake through completion
- Assist with scheduling crews, equipment, and subcontractors
- Support work order creation and job setup in internal systems
- Maintain accurate records of job activities, notes, and updates
- Act as a point of contact for clients, adjusters, and internal teams
- Provide updates on job status, timelines, and next steps
- Handle incoming calls, emails, and service requests in a professional manner
- Escalate urgent issues to Project Managers as needed
- Ensure all required documentation is collected and properly filed (photos, reports, authorizations, etc.)
- Support insurance and claims documentation processes
- Maintain organized digital and physical job files
- Assist with ensuring compliance with company procedures and industry standards
- Coordinate daily schedules for field teams in collaboration with Project Managers
- Track equipment availability and assist with allocation
- Arrange material orders and deliveries as required
- Support on-call scheduling coordination
- Assist with preparing job files for invoicing
- Track job costs and ensure documentation aligns with billing requirements
- Generate basic reports on job status, timelines, and operational metrics
Qualifications & Requirements
- 2–4 years of administrative, PMA, or coordination experience (restoration, construction, or similar industry preferred)
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with Xactimate or XactAnalysis considered an asset
- Ability to work in a fast-paced, deadline-driven environment
At Luxuria Group, we take pride in our craftsmanship, our people, and our principles. If you are an Office Coordinator who values tradition, teamwork, and excellence in service, we invite you to apply and become a part of our respected legacy.
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Luxuria is an equal opportunity employer. We embrace diversity and inclusion and are committed to providing equal opportunity. Embracing diversity, we ensure fair and equitable practices in our hiring decisions.
We thank all applicants for their interest; however, only those selected for interviews will be contacted.
Please Note: All applicants must be legally entitled to live and work in Canada.
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you have Xactimate experience?
- Do you have XactAnalysis experience?
Experience:
- Office Coordination: 2 years (preferred)
Licence/Certification:
- Class 5 Licence (preferred)
Work Location: In person
