We're looking for a Client Success & Growth Manager to support our network of marketing consultants across North America.
This is a hands-on, growth-focused role where you'll work closely with consultants to help them win new business, grow client accounts, and strengthen long-term relationships.
You'll act as a coach and collaborator — helping consultants think through sales conversations, positioning, and how to deliver meaningful results for their clients.
This role is ideal for someone with a foundation in digital marketing or agency experience who is ready to step into a more strategic, client-facing position.
- Support consultants in closing new business (discovery, proposals, and pricing conversations)
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Help shape how marketing services are positioned and communicated to clients
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Identify opportunities to grow client accounts through upselling and cross-selling
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Act as a sounding board for consultants on client challenges and opportunities
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Build strong relationships and become a trusted day-to-day partner
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Re-engage inactive consultants and drive stronger participation across the network
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Collaborate with internal teams to ensure alignment and smooth execution
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Gather insights and feedback to improve services, processes, and offerings
- A strong communicator who is confident in client-facing and sales conversations
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Commercially aware — you understand how businesses grow and how marketing supports that growth
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Confident in digital marketing fundamentals (SEO, paid media, websites, etc.)
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Ideally have experience in an agency or working with marketing clients
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Comfortable learning and growing using AI tools and agents
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Proactive, organized, and comfortable taking ownership
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Skilled at building trust and working with a range of personalities
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Curious and eager to learn, with a desire to grow into a more strategic role
- Consultants are more confident and effective in sales conversations
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Increased conversion of new business opportunities
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Growth in client accounts across the network
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Stronger engagement and participation from consultants
- 1–4 years in digital marketing, agency, client success, or account management
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Agency experience or direct exposure to marketing services is a strong asset
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High-potential candidates with strong communication and commercial instincts will be considered
You'll play a key role in helping consultants grow their businesses — and in doing so, you'll gain exposure to real client challenges, sales conversations, and growth strategy across a wide range of industries.
This is a strong opportunity for someone ready to step beyond execution and into a more strategic, client-facing role.
