DAUB is a Canadian-made women’s clothing brand based in Vancouver. We design thoughtful wardrobe essentials for women who want to feel comfortable, confident, and put together in real life.
Our clothing is made in small batches in Canada using soft, high-quality fabrics. We care deeply about fit, functionality, and helping women feel good in their bodies.
We are looking for a highly organized, proactive, and dependable person to join our small team in a part-time role.
This is not simply an “assistant” role. We’re looking for someone who takes ownership. Someone who notices what needs attention, follows through, and helps create more calm, structure, and efficiency in a growing business.
You’ll help support the daily operations of our studio, online store, and customer experience while reducing pressure on the founder and team by confidently owning your responsibilities.
This role is ideal for someone who genuinely enjoys creating order, solving problems, and helping things run smoothly behind the scenes.
Position Details
Role: Studio Operations & Client Experience Coordinator
Hours: 16–24 hours per week (with potential to grow)
Location: On-site at our studio in Vancouver (Main + Broadway)
Compensation: $20–24/hour depending on experience, with review after 90 days
What You’ll Be Responsible For
No two days at DAUB look exactly the same. This role spans client experience, studio operations, fulfillment, inventory support, and e-commerce coordination.
Studio & Client Experience
- Welcome and assist clients shopping in the studio
- Provide thoughtful fit and product guidance
- Help create a warm, calm, non-pushy shopping environment
- Take photos in studio for promotions
- Maintain showroom presentation and merchandising standards
- Steam, restock, organize, and keep the studio client-ready
- Take occasional product photos or quick behind-the-scenes content to support social media and marketing
Shipping & Fulfillment
- Pick, pack, and ship online orders accurately and efficiently
- Process exchanges, returns, and pickups
- Receive incoming inventory and supplies
- Maintain shipping supplies and fulfillment systems
- Help prepare shipments for wholesale accounts and events
Customer Service
- Respond to customer emails and inquiries
- Help resolve order issues, product questions, and fit questions
- Communicate in DAUB’s warm, thoughtful brand voice
- Ensure clients feel cared for both online and in person
E-Commerce & Inventory Support
- Upload product photos and assist with product page updates
- Help organize collections and maintain website accuracy
- Merchandise website frequently
- Support inventory counts and stock organization
- Identify discrepancies between physical inventory and online inventory
- Help ensure products are easy for customers to find and shop
Wholesale & Administrative Support
- Prepare invoices in Shopify and QuickBooks for custom and wholesale orders
- Support wholesale order processing and communication
- Assist with order tracking and follow-up
- Help ensure account details, payment status, and fulfillment timelines are accurate
Operational Support
- Help maintain smooth day-to-day studio operations
- Support events, photoshoots, and sales initiatives as needed
- Identify inefficiencies and suggest better systems
- Help keep projects moving forward through strong follow-through
What Ownership Looks Like in This Role
Success in this role means you do more than complete tasks.
You notice what needs to be done without always being asked.
You take responsibility for your area and follow through.
You solve problems where possible and communicate clearly when something needs escalation.
Over time, our goal is for this person to fully own key operational areas with minimal oversight from the founder.
Examples of ownership:
- You notice we’re low on shipping supplies and reorder them
- You catch an inventory discrepancy and investigate it
- You see the showroom needs attention and reset it
- You spot a website issue and flag or fix it quickly
- You help prevent problems instead of reacting to them later
You Might Be a Great Fit If You…
- Are highly organized and detail-oriented
- Naturally create order and structure
- Take pride in reliability and follow-through
- Enjoy learning new programs & creating/following systems
- Work well independently without needing constant direction
- Stay calm when multiple things are happening at once
- Are warm and confident with clients
- Enjoy both people-facing and behind-the-scenes work
- Care about doing things well, not just getting them done
Bonus Experience
Experience with any of the following is helpful, but not required:
- Shopify
- Fashion retail or styling
- Inventory management
- Shipping and fulfillment
- Merchandising
- Customer service
- Klaviyo, Gorgias, or e-commerce tools
This Role May Not Be For You If…
- You need constant direction to stay productive
- You dislike switching between different types of tasks
- You struggle with detail or follow-through
- You prefer very rigid, repetitive work
- You like identifying problems more than solving them
Why Join DAUB?
DAUB is a small but established Canadian fashion brand with a loyal and thoughtful customer base.
Working here means becoming part of a values-driven business that genuinely cares about its clients, product quality, and long-term sustainability.
For the right person, there is meaningful opportunity to grow with the company and take on greater responsibility over time.
Perks
- Clothing allowance after probation
- Staff discount
- Flexible but consistent scheduling
- Supportive, collaborative environment
To apply, please send your resume and a short note telling us why this role feels like a fit for you.
Pay: $20.00-$24.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
