Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, familiarity with dental and medical office procedures, and proficiency with electronic health records systems. Prior experience in a dental or medical office setting is highly valued to ensure smooth daily operations and positive patient experiences.
Duties
- Greet patients warmly and manage the front desk operations with professionalism and courtesy
- Schedule, confirm, and reschedule patient appointments using Dentrix or similar practice management software
- Handle multi-line phone systems to answer inquiries, direct calls, and provide information
- Verify patient insurance details and update electronic medical records accurately using Epic or other EMR systems
- Collect payments, process billing, and manage financial transactions efficiently
- Maintain organized patient records in compliance with privacy regulations
- Assist with administrative tasks such as filing, faxing, and correspondence
- Coordinate with dental staff to ensure smooth daily workflow and patient care delivery
Qualifications
- Previous experience as a Dental Receptionist or in a dental/medical office environment preferred
- Proficiency with Dentrix, Epic, Medical terminology, and Electronic Medical Records (EMR) systems required
- Strong knowledge of office procedures, multi-line phone systems, and administrative practices
- Excellent communication skills with a friendly and professional demeanor
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Experience with dental or medical office software is highly desirable
- High school diploma or equivalent required; additional certifications in healthcare administration are a plus
This position offers an engaging work environment where attention to detail and excellent customer service are valued. We seek dedicated professionals eager to contribute to a positive patient experience while maintaining efficient office operations.
Job Type: Part-time
Pay: $25.00-$35.59 per hour
Benefits:
- Company events
- Dental care
Work Location: In person
