THE OPPORTUNITY:
TERMINAL OPERATOR
REPORTING TO THE TERMINAL MANAGER
Working hours: Shift-based schedule, including days, nights, weekends, and on-call support as required
LOCATION:
GREENERGY TERMINAL THUNDER BAY
THE COMPANY:
Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes and empower our people to develop and to deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate. It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships.
Choose to work for Greenergy and you’ll join a dynamic and passionate team, who are constantly looking to grow and improve.
ABOUT THE ROLE:
The Terminal Operator is responsible for the safe, reliable, and efficient execution of day-to-day terminal operations. This role supports all aspects of product handling, equipment operation, maintenance, and regulatory compliance within the terminal environment.
Working closely with Terminal Management, Maintenance, Engineering, and HSE teams, the Terminal Operator ensures operational continuity, minimizes downtime, and upholds Greenergy’s standards for safety, performance, and environmental stewardship.
The position requires a hands-on approach to loading/unloading operations, equipment monitoring, troubleshooting, and continuous improvement of terminal processes.
KEY ACTIVITES:
Operations Execution & Product Handling
- Execute daily terminal operations including loading and unloading of railcars, trucks, ships, and barges
- Perform tank line-ups, gauging, temperature verification, and documentation
- Operate valves, pumps, meters, and associated systems to control product flow
- Connect/disconnect hoses and mechanical loading arms safely and efficiently
- Monitor gauges and adjust flow rates to ensure safe and accurate transfers
- Conduct railcar movements within the yard and operate equipment such as Rail King or Trackmobile
Equipment Operation & Maintenance
- Operate terminal equipment including loaders, snow removal equipment, and mobile rail equipment
- Perform basic maintenance, inspections, and troubleshooting on pumps, meters, and heating systems
- Prepare equipment for maintenance and issue safe work permits
- Identify equipment deficiencies and coordinate with maintenance teams for resolution
- Support preventative maintenance activities to ensure asset reliability
Safety, Compliance & Emergency Response
- Act as a safety leader by identifying hazards and documenting observations in Airsweb
- Ensure compliance with all Greenergy standards, procedures, and regulatory requirements
- Participate in audits, inspections, and corrective action follow-ups
- Respond effectively to emergencies using proper procedures, equipment, and materials
- Maintain high housekeeping standards across the terminal
Monitoring, Reporting & Documentation
- Maintain accurate logs of operations, equipment readings, and production data
- Complete all required documentation for product transfers and operational activities
- Utilize terminal systems and databases for reporting and tracking activities
- Ensure all records meet regulatory and company compliance standards
Operational Support & Continuous Improvement
- Support terminal performance by identifying inefficiencies and implementing improvements
- Troubleshoot operational issues to minimize downtime and disruptions
- Collaborate with internal teams including HSE, Engineering, and Maintenance
- Assist with offsite inspections and maintenance at retail or satellite locations
- Contribute to cost control initiatives and operational optimization
Planning & Team Contribution
- Plan and execute assigned tasks in alignment with operational priorities and schedules
- Participate in training programs and continuous development initiatives
- Support team responsiveness by being available for operational needs and emergencies
- Build working relationships with contractors and service providers
- Take initiative in improving terminal processes and supporting company objectives
Person Specification
Qualifications
- High school diploma required; college diploma or technical trade preferred
- Valid driver’s license required
- Basic computer proficiency and ability to learn operational systems
- Basic mathematical skills including conversions and calculations used in terminal operations
- Ability to read and interpret procedures, safety documentation, and operational instructions
Experience
- Experience in terminal, industrial, or logistics operations preferred
- Basic mechanical aptitude and troubleshooting capability
- Experience with heavy equipment operation (e.g., loaders, rail equipment) considered an asset
Preferred Certifications
- TSSA Petroleum Mechanic certification (or willingness to obtain)
- CROR or rail operation qualifications
- Valid First Aid certification
- Instrumentation and controls experience
Key Competencies
- Strong safety awareness and compliance mindset
- Hands-on operational execution and mechanical aptitude
- Problem-solving and troubleshooting skills
- Ability to multi-task and prioritize in a dynamic environment
- Strong communication and teamwork skills
- Attention to detail and accuracy in documentation
- Proactive approach to continuous improvement
Working Conditions
- Field-based role within an industrial terminal environment
- Frequent physical activity including climbing, lifting, and working at heights
- Exposure to outdoor weather conditions and hazardous materials
- Shift work including nights, weekends, and on-call requirements
Additional Expectations
- Actively contribute to a culture of safety, accountability, and operational excellence
- Maintain readiness to respond to operational and emergency situations
- Support a 24/7 operational environment with flexibility as required
- Identify opportunities to improve efficiency, reduce costs, and enhance terminal performance
- Uphold Greenergy’s core values of Respect, Ownership, Care, and Integrity in all activities
Greenergy is an inclusive employer and committed to a work environment that is free from discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. As such, we welcome and encourage applications from people with disabilities and all under-represented groups. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted. As a condition of employment, candidates must be fully vaccinated for Covid-19.
Job Types: Full-time, Permanent
Pay: $30.00-$34.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Application question(s):
- Do you have any railyard experience?
Education:
- Secondary School (preferred)
Licence/Certification:
- Driving Licence (preferred)
Location:
- Thunder Bay, ON (preferred)
Work Location: In person
