Front Desk Administrator
DentalEdge Burlington/Oakville Border
DentalEdge is looking for an exceptional Front Desk Administrator to become the first smile our patients see and the voice they remember.
We are a modern, technology-driven dental practice located on the Burlington and Oakville border. Our mission is to provide outstanding patient care while creating an experience that is welcoming, efficient, and professional from the moment a patient contacts us.
This is more than a receptionist position. We are looking for someone who takes pride in organization, communication, and delivering exceptional customer service every day.
Responsibilities
- Welcome and check in patients with professionalism and warmth
- Answer incoming phone calls and respond to patient inquiries
- Schedule and confirm appointments efficiently
- Coordinate patient flow throughout the day
- Process payments and maintain accurate financial records
- Submit insurance claims and assist patients with insurance questions
- Maintain patient records and ensure documentation is complete
- Follow up with patients regarding treatment and appointments
- Keep the reception area organized and welcoming
- Work closely with the clinical team to ensure a seamless patient experience
Qualifications
- Minimum 2 years of dental front desk experience preferred
- Knowledge of Akitu One is considered a strong asset.
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Comfortable working in a fast-paced environment
- Professional appearance and positive attitude
- Reliable, punctual, and detail-oriented
- Passionate about providing exceptional customer service
What We Offer
- Competitive compensation based on experience
- Modern digital dental practice
- Supportive and collaborative team environment
- Opportunity for professional growth
- Stable, long-term career with a growing practice
- State-of-the-art technology and systems
If you enjoy building relationships, staying organized, and helping create an outstanding patient experience, we’d love to hear from you.
Apply today by sending your resume We look forward to meeting you!
Pay: $18.50-$28.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
