Position Overview
Our Successful Brokerage is seeking a qualified professional to join our team for the role of TSR/CSR. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers
Use a customer-focused, needs-based review process to educate customers about insurance options.
Processing new policy applications, renewals, endorsements
Requirements
OTL, RIBO
Excellent communication skills - written, verbal and listening
Self-motivated. Prior customer service experience (2yrs)
Experience in a variety of computer applications
Job Type: Full-time
Pay: $60,000.00-$70,000.00 per year
Work Location: In person
