Front Desk Receptionist- Physiotherapy clinic
Rx Physio Health Inc
409 Brock St S,
Whitby, ON L1N 4K5
1 Full-time / 1 Part-time
Are you a friendly, organized, and professional individual looking to be the welcoming face of a healthcare team? Our busy and growing physiotherapy clinic is seeking a Front Desk Receptionist to provide excellent service to our patients, assist with daily operations, and help maintain a clean and welcoming clinic environment.
About Us
At Rx Physio Health, we are passionate about helping our patients achieve their health and mobility goals. Our team prides itself on delivering exceptional care in a warm and supportive environment.
Responsibilities
- Greet patients warmly and create a welcoming atmosphere.
- Manage phone calls, emails, and appointment scheduling.
- Check-in and check-out patients, process payments, and handle billing inquiries.
- Maintain accurate patient records and handle confidential information with discretion.
- Assist with administrative tasks such as filing, inventory, and correspondence.
- Perform light cleaning duties to ensure the clinic is tidy and presentable (e.g., wiping down surfaces, organizing reception area, restocking supplies).
- Ensure the reception area and treatment rooms remain neat and organized throughout the day.
Qualifications
- Previous experience in a reception or customer service role (healthcare experience an asset).
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office and clinic management software (or willingness to learn).
- Friendly, professional, and empathetic demeanor.
- Ability to work independently and as part of a team in a fast-paced environment.
- Comfort with light cleaning duties as part of maintaining a professional clinic space.
Must be available to work some evenings. Preference given to someone flexible to cover the odd Saturday and/or Sunday (excluding holiday weekends and holidays). Our clinic is open 7 days a week - Monday to Friday 8am to 8pm, Saturdays 8am - 2pm and Sundays 8am - 1pm.
Competitive wage based on experience.
If you’re ready to join a supportive and dynamic healthcare team, please send your resume and a brief cover letter to [email protected] with the subject line: Front Desk Receptionist Application – [Your Name].
Applications will be reviewed on a rolling basis. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Part-time, Permanent
Pay: $18.50-$23.00 per hour
Benefits:
Application question(s):
- Which EMR softwares do you have experience with? (ie Cliniko, Jane, Juvonno or others)
- Do you have any experience working in a healthcare setting such as Physiotherapist clinic, Chiropractic clinic, Dental clinic, Medical clinic or other similar settings?
- Do you have true reception experience? Please note this excludes a customer service position in retail or restaurant.
Experience:
- Reception or Administrative : 1 year (preferred)
Language:
Work Location: In person
