TASTING GUIDE (SALES ASSOCIATE) - GLEBE LOCATION
About Us
We are Aurelius Fine Oils & Balsamics, an independent retail business with three locations across Ottawa. Our mission is simple: we bring the Aurelius WOW experience to every customer, making their interaction with us the best part of their day.
We’re a small but growing business, rooted in community. We support local businesses, donate where we can, and aim to strengthen Ottawa through everything we do. At the same time, we take pride in high standards—every bottle, every interaction, every detail matters.
Who You Are
You’re not just looking for a retail job, you won’t be stuck behind a till.
You genuinely love serving people, building relationships, and creating memorable customer experiences. You’re motivated, adaptable, and thrive in a setting where no two days are the same. You also bring a can-do attitude, welcome feedback as a chance to grow, and value teamwork and always work to improve your sales skills.
As a Tasting Guide, you’ll lead customers through tastings, introduce them to new flavors, and help them discover pairings they’ve never tried. Your role is to make every visit memorable and worth talking about, owning the customer experience from start to finish and delivering on our WOW standard.
Core Accountability & Responsibilities
Accountable For: Customer Experience & Sales
Together with your teammates, you own everything customers see, taste, hear, and feel when they walk into the store. At the same time, you’re also responsible for guiding those experiences toward successful sales—helping customers leave happy, confident, and with the right products in hand. While you’re not in charge, you own your role in creating both the WOW service and the completed sale.
Responsibilities to Deliver on This Accountability:
- Be a Tasting Guide: Lead tastings, ask thoughtful questions, and recommend pairings so every visit feels like a discovery.
- Complete the Sale: Maximize sales opportunities while ensuring every customer leaves with the perfect purchase for them—connecting recommendations to the right products, suggesting thoughtful add-ons, and making checkout smooth and accurate so the full experience feels complete.
- Maintain Store Standards: Keep the shop clean, stocked, organized, and always ready to welcome guests.
- Support Team Operations: Step into bottle filling, labelling, gift set building, online order fulfillment, and general upkeep when the floor is quiet.
Requirements
- Passionate about putting customers first, with a genuine drive to deliver exceptional service every time.
- Reliable, punctual, and committed to independent retail values.
- Comfortable lifting up to 50 lbs and being on your feet for most of the day.
Perks
- 20% employee discount after probation.
- Opportunity to see chefs visit the shop, serve food lovers, and connect with a loyal customer base.
- Be part of a fun, supportive, and community-driven team.
How to Apply We don’t accept applications without a cover letter. Please submit your CV along with a short cover letter telling us:
- Why you want to work with us.
- What excites you about sales, food, or building customer relationships.
Job Types: Part-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
Application question(s):
- Do you have experience with point-of-sale systems? (Yes/No)
- Are you comfortable with repetitive tasks, standing for long periods and able to lift 50 lbs to chest height? (Yes/No)
- Are you able to reliably commute to the Glebe? (Yes/No)
Work Location: In person
