Location: Downtown Toronto
Position Type: Part-Time, Evenings and Weekends
Clinic: Strelis Rehab & Performance
Job Overview
We are a vibrant, rapidly expanding wellness clinic dedicated to providing an inclusive, professional, and deeply welcoming space for everyone. Our team is known for its friendly, supportive culture and unwavering commitment to exceptional patient care.
The Administrative role involves a high level of co-ordination and requires daily communication throughout the wellness space to ensure optimal cross-team workflow.
We value growth, creativity and initiative. If you are a proactive problem-solver who thrives in a dynamic setting, and building authentic rapport we want to hear from you!
Why You’ll Love Working Here
- Ground-Floor Opportunity: Be a foundational part of a brand-new clinic launch and help shape our community culture.
- Supportive Environment: Work alongside passionate wellness professionals who value collaboration and work-life balance.
- Growth Potential: We love promoting from within and investing in our team’s professional development.
Responsibilities
As the face of our clinic, you will ensure our daily operations run smoothly and our patients feel cared for from the moment they walk through the door.
- Create a warm, positive first impression, greeting visitors and answering all inquiries promptly and professionally.
- Keep the schedule operating smoothly by managing phone calls, monitoring appointments, and confidently resolving scheduling delays .
- Support daily functions using digital tools, helping with patient engagement and retention initiatives.
- Protect patient and employee privacy by handling all health and financial information with the highest level of confidentiality.
- Maintain accurate accounts by safely collecting, recording, and updating personal and financial information.
- Effectively communicate and submit claims to private insurance providers and manage incoming patient referrals.
- Proofread correspondence and documents for accuracy and clarity
- Maintain a clean space, ensuring our clinic stays pristine, welcoming, and organized.
- Contribute to a clinic culture of safety, respect, inclusivity, accountability, and continuous improvement.
Qualifications
- Strong computer literacy, excellent verbal/written communication, and stellar customer service skills.
- Prior experience in a medical, rehab, or wellness center is a major plus.
- A proven ability to work discreetly with sensitive and confidential health and financial information.
- High initiative, great problem-solving skills, and the ability to independently prioritize tasks in a fast-paced environment.
- Experience with JaneApp is considered an asset.
Ready to Join Our Team?
If you are passionate about healthcare, wellness, and delivering an exceptional client experience, we want to hear from you!
Pay: From $18.75 per hour
Benefits:
Work Location: In person
