Job Summary
The Registered Pharmacy Technician supports the pharmacist in preparing and dispensing medications, while also helping with the day-to-day operations of the pharmacy. They play a key role in making sure patients receive the right medications safely and efficiently.
General Dispensary Responsibilities
- Oversees Kroll within the pharmacy
- Coordinates ordering of methadone-related supplies, including bottles, Tang, labels, and lids
- Manages ordering of diabetic supplies, including test strips and glucose meters
- Completes all required system updates on a weekly basis
- Performs narcotic inventory counts and reconciliation in accordance with regulatory requirements (every 3–6 months)
- Supports Public Health initiatives during influenza season by:
- Monitoring and documenting refrigerator temperatures
- Ordering influenza vaccines and coordinating pick-up
- Participates in the dispensary weekend rotation schedule
- Practices within the full scope of the Registered Pharmacy Technician role while working in the dispensary, including:
- Verifying refill prescriptions for accuracy
- Receiving and processing verbal prescription orders from prescribers
- Providing patient education on diabetic products (e.g., glucose meters, test strips), as appropriate
- Liaises with McKesson IT to troubleshoot and resolve technical issues within the dispensary and packaging areas
- Adheres to all company policies, including the Confidentiality Agreement, and maintains strict patient privacy standards
Quality Assurance & Compliance
- Maintain accurate records in accordance with regulatory standards (e.g., narcotics, controlled substances)
- Support audit preparation and documentation reviews
- Ensure adherence to standards set by the Ontario College of Pharmacists
- Identify and report medication errors or near misses
Workflow & Operations
- Oversee dispensary workflow and prioritize prescription queues
- Train and mentor pharmacy assistants or new staff
- Support implementation of new systems, processes, or programs
- Coordinate with prescribers’ offices for clarifications and renewals
Inventory & Vendor Management
- Manage drug shortages and source alternatives
- Process returns, recalls, and expired medications (including reverse distribution)
- Helps maintain relationships with vendors
Teamwork
- Supports our value of ‘Stronger Together’ by working with peers and co-workers to create a positive environment for all including staff and customers
- Delegates work as required to ensure the customer experience is exceptional
*Performs all other responsibilities as assigned by leadership
Qualifications & Skills
- Registered Pharmacy Technician in good standing
- 3–5 years’ experience in a fast-paced pharmacy environment
- Experience with Kroll or similar system is preferred
- Strong mathematical and technical skills
- Committed to ongoing professional development
- Excellent customer service and communication skills
- Strong listening skills with a patient-focused approach
- Strong analytical skills and attention to detail
- Ability to multitask and work effectively under pressure
- Team-oriented with a professional attitude
We thank you for your interest, only applicants selected for an interview will be contacted. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Boggio Family of Pharmacies will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform HR of any accommodation(s) that you may require.
Job Types: Full-time, Permanent
Pay: $25.00-$30.00 per hour
Work Location: In person
