Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999. As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game.
Why Work Here?
- Play a significant role in our mighty team, which shares a passion for the game of golf.
- Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
- Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
- PGA of Canada annual dues reimbursement.
- Players Package program with upgraded shafts & a clothing package.
- Vendor Pro Deals and expert product training to fuel your knowledge and performance.
- A salary range of $45,000-$55,000 (dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.
What You'll Do;
As Golf Town’s Department Manager of Footwear & Consumable, you will be responsible for product presentation and ensuring timely merchandise flow from the stockroom to the floor. You are accountable for ensuring exceptional customer experience, for up-to-date staff training and for day operations. We believe in driving sales through a visual experience backed up by the friendliest and most knowledgeable service advisors and managers.
- Lead the sales floor (including MOD responsibilities) to drive revenue and ensure a high standard of customer service across all departments.
- Ensure proper staffing levels through effective scheduling and active floor management.
- Train, coach, and develop associates on customer service, selling techniques, product knowledge, and operational standards.
- Motivate team performance through daily huddles, recognition programs, and consistent performance feedback.
- Resolve customer concerns promptly and professionally while reinforcing service standards to prevent recurrence.
- Execute and maintain visual merchandising, pricing, signage, and promotional standards in partnership with merchandising teams.
- Ensure department readiness through proper stock levels, accurate pricing, and timely product flow from stockroom to sales floor.
- Monitor and communicate inventory needs, product trends, and operational requirements to management.
- Maintain inventory accuracy through cycle counts, audits, and investigation of discrepancies.
- Ensure compliance with company policies, including loss prevention, cash handling, security procedures, and opening/closing protocols.
- Support employee development and compliance through training programs, LMS participation, vendor sessions, and performance evaluations.
What You'll Bring;
- 1-3 years of experience in a Fashion retail environment or equivalent relevant experience
- Prior retail merchandising and stock planning responsibility required.
- Previous management experience would be an asset
- Affinity for luxury sport apparel and an interest in golf
- Strong communication skills and sound judgment
- Ability to execute company standards successfully.
- Exceptional interpersonal skills with an ability to adapt to meet a wide range of customer needs.
Work Hours:
- Flex schedule - some weekends and evenings.
- Work varied shifts, including weekends and holidays.
Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. Please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.
#GT123
What We'll Give You;
- Play a significant role in our mighty team, which shares a passion for Golf.
- Work in a supportive team environment where your contributions are valued and recognized in a hybrid environment, collaborating with and learning from industry experts.
- Competitive compensation with opportunities for professional development and career growth within the Sporting Life Group.
- An unmatched benefits package, with access to our amazing discounts at Golf Town, Sporting Life, and Team Town Sports, which can be shared with friends and family.
Who We Are;
Golf Town has grown to become the Home of Golf in Canada. Our online web business and stores across Canada have everything customers need to play their very best. The Golf Town stores and site are sanctuaries where golf devotees come to try, buy, learn about and improve their golf game. Our big box stores which average 18,000 square feet allow us to carry an unprecedented selection of all the top brand names in golf. Whatever customers are looking for – from clubs, bags and balls, to footwear, apparel, accessories and gifts - we're a veritable golfer's paradise.
Golf Town is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. Operating from coast to coast, Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside and live
an active lifestyle, whether it’s playing some of Canada’s top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family.
Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.
