About the Role
We are seeking a part-time Social Media Coordinator (entry-level position) to join our team. This person will take direction from the Social Media Manager and is responsible for scheduling content into the hopper, managing social media activity, overseeing and acting on account updates, growing accounts, and managing Google Business profiles for Well Known's clients.
Key Responsibilities
- Platform Management
- Taking direction from the Social Media Manager, the Social Media Coordinator will schedule and publish pre-made content supplied by the graphic designer and copywriter across social media channels.
- Monitor and maintain platform updates, including business information, profile bio, link-in-bio changes, banners/covers, profile pictures, and more.
- Community Engagement
- Monitor, respond to, and engage with followers to build community and foster brand loyalty.
- Work aggressively to grow accounts and set benchmarks month over month
- Manage brand reputation by addressing inquiries, DMs, comments and escalating issues when needed.
- Analytics & Reporting
- Provide regular reports with insights
- Partnerships & Campaigns
- Coordinate with influencers, partners, and the online community to amplify engagement
- Support paid social campaigns by working with the Digital Ad Director
Skill Set
- This is an entry-level opportunity for a person wanting to break into the world of marketing and advertising through the lens of social media management
- Strong knowledge of social platforms (Instagram, TikTok, LinkedIn, Facebook, X, YouTube, etc.).
- Strong organizational and project management skills with the ability to juggle multiple accounts and platforms.
- Can understand, comprehend and accept directions and instructions
- Learns, understands and upholds the proper workflow, protocols and procedures of the company
- Very attentive and able to focus
Work Ethic
- Pleasant and professional towards clients
- Team player with a courteous disposition and respectful of others
- Understands and adapts to professional office behaviour
- Positive attitude in the face of adversity
- Very attentive and able to focus in an open-plan working environment
- Holds themselves accountable and is responsible
- Highly self-motivated, but not at the risk of mistakes and misunderstandings
- Knows when to ask questions and the importance of doing so
- Obtains clarity and answers before acting
- Honest and full of integrity
Nice to Have
- Experience with organic and paid social advertising with commercial accounts.
- Experience working with influencers and brand partnerships.
- Experience with LINKTREE, Hopper HQ and Basecamp platforms.
Pay: From $21.00 per hour
Expected hours: No more than 40.0 per week
Work Location: In person
