INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?
We are currently hiring for a contract I.T Field Service Technician job in Thunder Bay, ON You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer-friendly, and should be comfortable traveling long distances.
Duration: 2 YEARS (possibility of an extension).
I.T. Field Service Technician job responsibilities:
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Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
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Documents, maintains, upgrades, or replaces hardware and software systems.
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Supports user account information including rights, security, and systems groups.
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Trains employees, identifies and repairs product failures, orders and replaces parts as needed.
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Determines and recommends which products or services best fit the customers' needs.
Requirements:
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Available to work extended hours including weekends and evenings for the duration of the contract.
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Strong written and verbal communication skills.
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High school diploma and college or university enrollment/degree.
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2+ years experience working as a break/fix Field IT technician and or lead break/fix Field IT technician.
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Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
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Working technical knowledge of current protocols, operating systems, and standards.
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Able to read and understand technical manuals, procedural documentation, and OEM guides.
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Able to develop and interpret technical documentation for training and end-user procedures.
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Familiar with personal computers/printers/wireless connectivity devices.
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Possession and use of an owed car for travel between locations.
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Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
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Ability to lift a 20 lbs. box from the floor to a tabletop surface.
Nice to Have:
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College diploma or university degree in the field of computer science and/or information technologies or 7-10 years equivalent work experience.
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CompTIA A+ certifications.
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Cisco or Microsoft certifications.
Compensation: $35-40/hour.
Incentives:
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Mileage- Both ways at $0.38/km minus the first 20 km.
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Travel time- Last site location back to HUB.
