If you’re the type who thrives on momentum, loves connecting with people, and can articulate complex ideas with clarity and confidence, keep reading. If not… this isn’t your role.
We’re a fast‑growing, high‑standards dental practice looking for a Treatment Coordinator who’s equal parts communicator and strategist. You’ll be the face, the voice, and the steady hand guiding patients through their treatment journey from first conversation to final signature.
This role is perfect for someone who:
- Has a vibrant, confident personality
- Isn’t afraid of tough conversations
- Can think fast, speak clearly, and read people well
- Loves the challenge of turning “I’ll think about it” into “Let’s book it”
Experience in dental or medical settings is a major advantage. Familiarity with Tracker is even better. But above all, we want someone with presence.
What You’ll Own
- Serve as the primary point of contact for patients, a.k.a. the person they trust to explain treatment, finances, and next steps
- Break down treatment plans with clarity, empathy, and advanced communication skills
- Confidently discuss payment options, insurance details, and financial arrangements
- Manage scheduling and patient flow like an air‑traffic controller
- Keep patient records accurate and up to date
- Coordinate with the Office Manager and Insurance Coordinator to ensure seamless delivery of care
- Maintain professionalism, confidentiality, and composure, even when conversations get tough
- Support front‑office operations when needed (phones, emails, follow‑ups, etc.)
What You Need to Bring
- Experience in a dental or medical office (preferred)
- Strong grasp of medical/dental terminology
- Exceptional communication skills: articulate, polished, persuasive
- Ability to multitask in a fast‑paced environment
- High emotional intelligence and the ability to navigate conflict gracefully
- Organizational skills that keep the day running smoothly
- A patient‑focused mindset with the confidence to guide people through big decisions
Training is available for the right candidate. Attitude, drive, and communication skills matter more than a perfect résumé.
Why This Role Matters
You’re not just booking appointments.
You’re shaping patient experience, supporting case acceptance, and directly influencing the success of the practice. If you want a role where your communication skills, confidence, and hustle actually matter then this is it.
Pay: $26.00-$29.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
Application question(s):
- In your own words, what do you think the primary purpose of a Treatment Coordinator is in a dental practice?
- This role requires confidence and comfort with conflict. Tell us about a time you had to navigate a difficult conversation with a patient or customer.
- his role involves explaining treatment plans and financial options. How comfortable are you with discussing money and guiding patients through high‑value decisions?
- What part of the job description stood out to you the most, and why?
Work Location: In person
