Medical Office Assistant / Phlebotomist
Danton Medical Centre is seeking a compassionate, professional, and motivated Medical Office Assistant / Phlebotomist to join our growing healthcare team. This rewarding role combines both administrative and clinical responsibilities and offers the opportunity to make a meaningful difference in the lives of our patients every day.
We are looking for an individual who is organized, detail-oriented, and passionate about providing exceptional patient care. The ideal candidate thrives in a collaborative environment, values professionalism and confidentiality, and enjoys building positive relationships with patients and colleagues alike.
What You'll Do:
Patient Care & Clinical Support
- Welcome patients with warmth and professionalism, helping create a positive and comfortable experience from arrival to departure.
- Prepare patients for examinations and procedures.
- Measure and accurately document vital signs, including height, weight, blood pressure, and blood glucose levels.
- Perform venipuncture and specimen collection safely and confidently while ensuring patient comfort.
- Clearly explain procedures and provide reassurance to patients as needed.
- Label, document, and manage specimens accurately in accordance with laboratory standards.
- Prepare, clean, and disinfect examination rooms following infection prevention and control protocols.
Administrative Support
- Answer incoming calls, respond to messages, and assist patients with inquiries in a courteous and efficient manner.
- Schedule, coordinate, and confirm appointments while maintaining an organized workflow.
- Enter and update patient information accurately within the Accuro EMR system.
- Ensure examination rooms and clinical areas remain clean, organized, and fully stocked.
- Support physicians and healthcare providers with administrative and clinical tasks as required.
Professional Responsibilities
- Maintain strict patient confidentiality and adhere to all privacy legislation and clinic policies.
- Follow workplace safety and infection prevention standards at all times.
- Contribute positively to a respectful, collaborative, and patient-focused workplace culture.
- Demonstrate professionalism, reliability, and accountability in all aspects of your work.
Qualifications
- Certification in Phlebotomy from a Canadian-accredited Phlebotomy Institute (required).
- Previous experience in a medical office, clinic, or healthcare setting preferred.
- Experience using Accuro EMR is considered a strong asset.
- Excellent organizational and multitasking abilities with strong attention to detail.
- Strong computer skills and comfort working with electronic medical records.
- Excellent communication and interpersonal skills.
- A caring, patient-focused attitude and commitment to exceptional service.
What We're Looking For
The successful candidate will be:
- Friendly, approachable, and compassionate.
- Highly organized and dependable.
- Comfortable working in a fast-paced clinical environment.
- A strong team player with a positive attitude.
- Committed to delivering outstanding patient care and service.
- Dedicated to maintaining the highest standards of professionalism and confidentiality.
If you are passionate about healthcare, enjoy working with people, and are looking to grow within a supportive medical practice, we would love to hear from you.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Application question(s):
- Do you live in Oakville, Mississauga or Burlington?
Experience:
- Medical office: 1 year (required)
Licence/Certification:
- Canadian phlebotomy certificate (required)
Work Location: In person
