Our client is seeking an ambitious and highly organized professional to join their growing team as a IT Operations Coordinator. This is a dynamic role that combines leadership, project coordination, customer relationship management, and operational oversight.
The ideal candidate is a confident communicator who thrives in a fast-paced environment, enjoys working with people, and has a solid understanding of technology. You should be comfortable working alongside technical professionals and understanding the services they provide.
Key Responsibilities:
- Lead and support a team of technicians, ensuring projects are completed efficiently and professionally.
- Coordinate project timelines, resources, and priorities to ensure successful delivery.
- Serve as a primary point of contact for clients, building and maintaining strong relationships.
- Monitor project progress and proactively address challenges or scheduling conflicts.
- Manage higher-level administrative functions, reporting, documentation, and operational processes.
- Collaborate with technicians and management to improve workflows and service delivery.
- Ensure customer expectations are met and exceeded through exceptional communication and follow-up.
- Assist with business development initiatives and identify opportunities to strengthen client relationships.
- Maintain accurate project records and operational documentation.
- Support a positive, accountable, and team-focused work environment.
Qualifications:
- 5+ years of experience in a technology, IT, telecommunications, or technical services environment.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Proven ability to manage multiple priorities and projects simultaneously.
- Confidence interacting with customers, team members, and stakeholders at all levels.
- Strong problem-solving skills and a proactive approach to challenges.
- Experience coordinating teams, projects, or operations is considered a strong asset.
What we're looking for:
We're looking for someone who naturally takes ownership, leads by example, and enjoys bringing structure to a busy environment. The right candidate is personable, professional, confident, and capable of balancing customer service, team leadership, and operational responsibilities while adapting to changing priorities.
If you're looking for an opportunity to grow with a company where your leadership and organizational skills will make a direct impact, we'd love to hear from you.
Why Apply?
· Great People & Reputable Company
· Could Lead to Additional Coverages for the Right Candidate
· Excellent wage - $75-90k yearly
Job Type: Full-time
Work Location: There will be some travelling to Kincardine, Collingwood, and surrounding areas.
The Agency is an equal opportunity employer and confirms that the posting above is for a new vacancy. The Agency also confirms that they do not use AI in their candidate screening, assessment, or selection process.
Job Type: Full-time
Pay: $75,000.00-$90,000.00 per year
Application question(s):
- Do you reside within 30 mins of Kincardine/Collingwood areas?
Willingness to travel:
Work Location: Hybrid remote in Kincardine, ON
