A busy automotive dealership is looking for a client-focused, experienced Service Manager to lead our service team.
In this operationally focused role, you will leverage your automotive service expertise to train, educate and lead the local team members by:
- Establishing benchmark standards for service work order processing times while ensuring the dealership averages strong hours per Repair Order;
- Coaching and training team members on proven methods to keep warranty claim hours, while attaining rapid processing of claims through the manufacturer;
- Measuring and reporting on technician productivity in contrast to established standards;
- Developing a winning culture of continuing education and continual improvement;
- Implementing key programs to grow and develop service throughput volume and profitability.
ARE YOU:
- Process Driven with proven success recipes in the automotive service realm?
- Well versed in service methods and metrics?
- Software savvy to leverage our dealership software to track and report on service and parts client sanctification, sales and profitability metrics?
- Safety focused to ensure that our team members have the knowledge and training to work safely using the appropriate PPE and practices at all times?
- Creative to establish unique programs to ensure a consistent service backlog, and managing parts inventory to have the right mix without holding excess inventory?
- Able to manage multiple competing, high priority deadlines for both yourself and your team?
- PBS experience is mandatory
If you are looking for a change and want to join a passionate and growing dealership, send us your resume today
Job Type: Full-time
Benefits:
Work Location: In person
