Position Title: Senior Manager, Training & Organizational Development
Job Requisition ID: 48255
Career Group (ADSP): Administration
Division: Nat - Ressources humaines (80069754)
Department: Human Resources
Work Location: ON - 5559 DUNDAS STREET W
Province: Ontario
The typical salary range for this position is $98 080.00 - $134 860.00 annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.
Joining our team has its advantages!
- This position is eligible for participation in a non-discretionary Short-Term Incentive Plan (STIP) bonus, which is determined by both individual and company performance.
- Flexible schedule to promote work/life balance
- Group insurance from the first day
- Very competitive pension plan
- Generous holiday policy
- Personal days
- Employee Assistance Program
- Free parking
- Opportunity for professional development
Summary:
This position is responsible for designing professional development programs, facilitating training sessions, optimizing the transfer of learning, evaluating training program effectiveness and implementing organizational development interventions.
Specific Responsibilities:
- In collaboration with the Manager, Training and Organizational Development Quebec, participate in needs assessments with the business to identify training and development priorities and propose recommendations aligned with business objectives; collaborate and consult actively on multiple initiatives.
- Manage a team of 4 specialists and coach them to identify and incorporate best practices in training design and delivery, innovation and change management.
- Maintain awareness in the leadership development field to ensure the company continues to apply and maximizes a progressive approach.
- Research content, supervise the development of training materials and development programs aligned with business needs for both provinces.
- Monitor the quality of the training experience to ensure the company's standards are maintained while maximizing efficiency and participant motivation.
- Design and implement methods to measure program effectiveness.
- Identify learner challenges and potential change management barriers and develop proactive strategies to address them.
- Maintains business ties with various training providers and manage vendor relationships and external training consultants.
- Ensure training content, environment, resources, and communication mediums are optimized.
- Occasionally design and/or deliver training sessions to targeted groups while ensuring achievement of learning outcomes and optimization of knowledge transfer.
- Develop process and tools for staffing and training activities related to new store openings, major remodels and the Assistant Manager Training program
ELIGIBILITY CRITERIA:
- Bachelor’s degree with a specialty in education. Master’s degree, an asset.
- 8 – 10 years relevant experience including 3 years in a management role and 3 years on development of content
- Requires strong attention to detail in addition to excellent written and verbal communication skills
- Excellent ability to partner with colleagues and function as part of a small team delivering high volumes.
- Continuous learner with an open mindset and comfortable learning from immediate team and others in the business.
- Superior training, facilitation, and presentation skills, as well as a highly developed sense of accountability and client orientation.
- Travel required
- Bilingualism, an asset
- Retail experience is required
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The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.
Please note that we will only contact those whose applications are selected.
We respectfully request that agencies do not contact us or send us unsolicited applications.
