519-237-4328
[email protected]
Electrical Services Coordinator
Location: Primarily at the Exeter Branch
Employment Type - Full-Time, Permanent
Hours: 7:00am to 4:30pm M-T, 7:00am to 4:00pm F
Salary: $50,000-$65,000
Who We Are
Jayden’s Mechanical is a premier provider of plumbing, heating, and electrical services across Southwestern
Ontario. As a privately owned and rapidly growing company, we have built our reputation on a foundation of
exceptional workmanship, compromise-free service, and a genuine commitment to our people and communities. We
believe in building great environments—both for our clients and for our team.
The Opportunity
Jayden’s Mechanical is looking for an organized and customer-focused Electrical Services Coordinator to support our
growing electrical service team. This role is responsible for coordinating technician schedules, managing service
requests, communicating with customers, and ensuring our service operations run efficiently. From scheduling
service calls and supporting field technicians to preparing and sending invoices, this position plays an important role
in delivering a seamless experience for both our customers and internal teams.
The ideal candidate is a strong communicator who enjoys problem-solving, working in a fast-paced environment,
and helping keep both customers and field teams supported.
Key Responsibilities
- Coordinate daily schedules and dispatch electricians for service calls, emergency work, and small electrical
projects.
- Organize and prioritize technician workloads to maximize efficiency and ensure timely customer service.
- Monitor incoming service requests and adjust schedules as priorities change.
- Communicate with customers to schedule appointments, provide updates, and address service-related
questions.
- Prepare, review, process, and send service invoices accurately and efficiently.
- Ensure completed work orders, technician notes, and required documentation are complete and accurate
before invoicing.
- Track job progress, outstanding service calls, technician paperwork, and follow-ups.
- Coordinate with Project Managers, Estimators, Suppliers, and internal teams to support smooth project
execution.
- Assist with purchasing, material coordination, and general administrative tasks as required.
- Maintain accurate customer, technician, and job records.
- Support continuous improvement of service processes and department organization.
Qualifications
- Experience in dispatching, scheduling, service coordination, or office administration.
- Previous invoicing or billing experience is considered an asset.
- Electrical, construction, HVAC, or skilled trades industry experience is a strong asset.
- Excellent organizational skills with the ability to manage multiple priorities.
- Strong attention to detail and accuracy in documentation and record keeping.
- Customer-focused with excellent communication and problem-solving abilities.
