o Organize and prepare block registration using system tools, collaborating with program chairs to meet academic needs.
o Gather data for analysis and quality assurance, implementing technological changes to support registration processes.
o Coordinate communications with students regarding registration and develop policies and procedures.
o Troubleshoot student registration-related problems.
o Coordinate systems and resources for convocation and term end processing, ensuring accuracy of institutional academic standing and graduation eligibility.
o Gather data for analysis and quality assurance, implementing technological changes to support records management.
o Develop and implement policies and procedures regarding student records.
o Troubleshoot student records-related problems.
o Oversee awards adjudication processes and ensure equitable criteria
o Collaborate on scholarship development and funding alignment
o Implement and interpret policies and procedures within unit
o Gather data for analysis and quality assurance, implementing technological changes to support unit processes
o Develop and implement policies and procedures regarding student funding.
o Support the development of strategies and initiatives to promote awareness of financial aid opportunities
o Ensure accuracy of program data for funding eligibility (e.g., LISO, PAPRS)
o Attract and retain staff through recruitment, selection, and orientation processes.
o Monitor and assess staff performance, providing coaching and mentoring as needed.
o Conduct performance reviews, provide professional development opportunities, and ensure adherence to ethical guidelines.
o Manage budget, assign project work, and facilitate cross-functional collaboration.
- Communication and Collaboration
o Develop communication plans internally and externally, ensuring alignment and avoiding information conflicts.
o Foster working relationships with internal and external stakeholders, such as high school counselors and administrators.
o Collaborate with marketing, communications, and IT departments to enhance student engagement.
o Utilize CRM systems for communication and collaborate with other operational units to achieve enrollment and retention goals.
- Assessment, Research, Planning, and Programming
o Review data to support enrollment and retention goals, identify trends, and measure effectiveness.
o Conduct quality assurance monitoring, incorporate best practices, and influence policy development.
o Facilitate data collection for assessment and evaluation, implement program changes based on findings.
o Contribute to the development and implementation of the Strategic Enrollment Plan.
