Are you a natural leader who thrives in a fast-paced retail environment and genuinely loves great food? Community Natural Foods — Calgary's longest-standing natural grocery retailer — is looking for a passionate and experienced Cash & Events Manager to join our Crowfoot team. This is a hands-on leadership role at the heart of the store: you'll champion outstanding customer service, keep our cash operations running smoothly, and bring our in-store events and public lecture program to life.
What You'll Do
Cash & Till Operations
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Lead and train your team to execute flawless till operations every shift
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Maintain rigorous adherence to cash handling policies, deposits, and financial reporting
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Serve as the ultimate authority on till transactions, returns, and Customer Service desk standards
Customer Experience
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Set the tone for every customer interaction — from warm first hellos to confident last impressions
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Equip your team to handle concerns with empathy, speed, and professionalism
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Champion a culture of genuine, community-minded service that reflects our brand values
Events Coordination
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Own the planning, marketing, and registration for in-store events and public lectures
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Partner with our Marketing and Purchasing teams to deliver seamless event setups and teardowns
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Help create memorable experiences that strengthen Community Natural Foods' ties to the Calgary community
People Leadership
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Recruit, onboard, and develop top talent for the Cash department
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Build a cohesive, motivated team through consistent feedback, coaching, and clear expectations
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Manage scheduling, HR administration, and performance across your department
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Hold your team accountable while fostering an inclusive and supportive environment
What You Bring
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3–5 years of management experience in grocery retail or a closely related industry
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3–5 years of hands-on cash handling experience
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A genuine passion for natural foods and wellness, with solid industry product knowledge
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Proven ability to lead, motivate, and develop front-line teams
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Strong organizational skills and a self-starter mindset — you don't wait to be told twice
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Excellent interpersonal and public relations skills; you're a natural communicator
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Experience in hiring, onboarding, and performance management
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A customer-first philosophy backed by real experience in service-focused environments
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Solid computer literacy for scheduling, reporting, and communications
Why Community Natural Foods
Purpose-driven work
Be part of a company that has championed health, sustainability, and community in Calgary for decades.
Supportive culture
Work alongside passionate, knowledgeable colleagues who genuinely care about food, people, and the planet.
Real impact
As a Department Manager, your decisions shape the store experience daily — your leadership is seen and valued.
Competitive benefits
Full-time permanent role with a comprehensive benefits package included.
We'd love to hear from you. Please submit your résumé and a brief cover letter describing your relevant experience and what draws you to the Community Natural Foods team.
