Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.
Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.
At present some of our Employee Perks include:
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LLSR lift pass
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Reciprocal discounts with other Ski Resorts
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Free LLSR recreational opportunities including guided snowshoe tours and tubing
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Free employee transportation from Lake Louise, Banff and Canmore
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Staff rates for Lakeshore Shuttles (Summer)
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Food and Beverage discounts at designated cafeterias and restaurants
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Friend and Family discounted day passes
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Retail, Rental and Repair discounts
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Staff rates at Skoki Backcountry Lodge
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Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
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Employee recognition programs
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Long Service Award programs
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Opportunity for educational growth and development
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Optional subsidized staff housing for full-time employees
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Awesome Staff events, activities, and team building events throughout the season
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RRSP matching contribution depending on length of service
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Extended health care plan depending on length of service
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Year-round employees may be eligible for spousal and family passes
Job Responsibilities:
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Lead, direct & motivate all employees while working in a “hands-on” environment
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Training of new employees in departmental procedures and expectation as well as safety
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Scheduling of staff to ensure adequate coverage and monitor staff performance
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Meet or exceed labor, inventory & cost control targets through proper control methods dependant on levels of business
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Daily inventory and stock control reports
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Completion of administrative duties as required
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Ensure a positive guest experience including interaction & satisfaction
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Ensure a positive employee experience through training, motivation & ongoing development of all employees
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Ensure cleanliness & maintenance of outlet at all times
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Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
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payroll tracking
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Complete other tasks as assigned
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Shovel snow & ensure outlet staff are also shoveling snow as and when required
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Ensure quality of product & services offered at all times
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Preparation of seasonal menus including Wines, Cocktail, spirits etc.
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Work with the Chef De cuisine to ensure the professional seamless service that reflects the company brand
Job Requirements/Qualifications:
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Minimum 2-5 years supervisory experience in Food and Beverage is required
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Knowledge and adherence of ALGC and Foodsafe legislation
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Highly organized and detail oriented
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Self motivated, can work well in a team as well as independently
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Skiing/snowboarding ability and equipment
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General knowledge and experience within all FOH operations in the service and hospitality industry
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Excellent positive attitude
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Excellent customer service skills
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ProServe certification and working knowledge of AGLC legislation
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Knowledge of Maitre’d POS Programming is preferred but not required
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Knowledge of Scannabar POS programming is preferred but not required
Work Schedule:
5 On/2 Off * various start times due to business levels and functions*
Dress Code:
Business casual
Outdoor weather conditions
