Position Title: Parts Sales Specialist
Immediate Supervisor: Director of Aftermarket Sales & Support
COMPANY
Located near Victoria, British Columbia on Vancouver Island, Nicholson Manufacturing Ltd. is a global leader in the design, manufacture and service of ring debarking and log handling equipment for the forestry industry. By choosing Nicholson, our customers benefit from both proven design and innovation. Decades of experience in engineering and manufacturing combine with a continuous improvement culture to bring leading-edge technology to Nicholson’s products and services. Purposely designed and built to perform, Nicholson equipment can be found in wood processing facilities around the world. For more information about Nicholson, visit www.debarking.com
The Opportunity
Nicholson has an immediate opening for a full-time Parts Sales Specialist within our Aftermarket Sales Department in our Sidney, BC manufacturing plant. You’ll be part of a dynamic, independently driven team whose role is to advance Nicholson’s Aftermarket Sales and Service Department’s mission: Building loyalty for our customers by delivering superior customer service. You’ll work closely with logistics, purchasing, operations, international 3PL, agents and service team members, collaborating to meet sales targets.
Duties & Responsibilities
- Identify sales opportunities; up-sell and cross-sell related or replacement parts, and promote upgrades and new products.
- Process quotes, sales orders, returns, credits, and warranty-related parts transactions.
- Maintain accurate records of sales, quotes, and customer interactions in Saleforce.
- Consistently advance your technical knowledge of Nicholson’s product lines, updates, and promotions, and those of its competitors.
- Meet or exceed department sales targets and key performance metrics.
Skills
- Post-Secondary education or relevant work experience
- 2+ years of customer-facing sales or support in a sales environment
- Fluent in English (spoken and written). Secondary language (French, Spanish, German) is an asset
- Experience with MS Office 365 productivity programs
- Experience using Salesforce / CRM tools
- Familiar with heavy industrial equipment and spare parts or keenly interested to learn. Maybe you were that kid who was obsessed with heavy equipment in the sandbox?
- Superior customer service and relationship building skills. You’re a natural with people.
- You possess the ability to think creatively and solve problems
- You are an effective communicator
- Organized and deadline-focused with an eye for the details
What We Offer
At Nicholson Manufacturing, we believe our people are our greatest competitive advantage. We are committed to creating an environment where talented individuals can build rewarding careers, continue to learn, and make a meaningful impact on our customers and our business.
We offer a competitive total rewards package designed to recognize performance, support well-being, and encourage long-term success, including:
- Competitive salary with annual performance and compensation reviews
- Performance-based bonus program with clear, achievable objectives
- Comprehensive health, dental, and vision benefits
- Employee Assistance Program (EAP)
- Company-paid life insurance
- Company-matched pension plan to help you invest in your future
- Hybrid work arrangement, including work-from-home opportunities on Mondays and Fridays
Beyond compensation and benefits, you'll join a collaborative, values-driven organization where continuous learning, innovation, and accountability are encouraged. Our engaged leadership team is committed to developing our people, recognizing achievement, and providing opportunities for professional growth while working together to deliver exceptional value to our customers.
Qualified applicants are encouraged to apply in confidence with a covering letter and resume to [email protected].
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
No phone calls please.
Job Type: Full-time
Pay: $70,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care
- Work from home
Ability to commute/relocate:
- Sidney, BC V8L 4K4: reliably commute or plan to relocate before starting work (required)
Location:
- Sidney, BC V8L 4K4 (preferred)
Work Location: In person
