Job Summary
We're a small, growing gift company looking for a reliable, organized, and adaptable team member to help keep daily operations running smoothly. This role touches a bit of everything: order processing, inventory, customer service, and general support. If you thrive on variety, take pride in follow-through, and notice the details others miss, this role is for you.
Duties
– Process and review incoming orders for accuracy
– Coordinate order details with customers and internal team members
– Prepare packing slips, labels, and shipping documentation
– Track deliveries and resolve any shipping issues
Inventory & Purchasing
– Monitor stock levels for products, packaging, and supplies
– Receive and organize incoming inventory
– Assist with purchasing and vendor communications
– Flag shortages and maintain accurate records
Customer Service
– Respond to customer inquiries by email and phone
– Handle order changes, delivery requests, and problem resolution
– Support corporate clients with ongoing order needs
Administrative & General Support
– Maintain spreadsheets, records, and operational files
– Assist with gift assembly and quality checks as needed
– Support seasonal volume and special projects
– Pitch in wherever the business needs it
Skills
- S– 1–3 years of experience in operations, admin, retail, logistics, or customer service
– Exceptionally organized with strong attention to detail
– Clear, professional written and verbal communication
– Comfortable juggling multiple priorities and adapting on the fly
– Quick learner with new tools and systems
– Able to lift and move boxes up to 30 lbs
Pay: $20.00-$24.00 per hour
Benefits:
- Casual dress
- On-site parking
Application question(s):
- Tell us about the most meaningful gift you’ve ever received and why it mattered. There’s no right answer. We just love people who think about this kind of thing.
Work Location: In person
