Job Summary
We are seeking a dedicated and professional Front Desk Receptionist and PTA to join our healthcare team. This dual-role position involves managing patient interactions at the front desk while providing physical therapy assistance under supervision. The ideal candidate will have a strong background in patient care, excellent communication skills, and familiarity with medical terminology. Experience in hospital or acute care settings is highly valued. This role offers an opportunity to contribute to patient well-being in a supportive and dynamic environment.
Duties
- Greet patients warmly and efficiently manage check-in and check-out processes at the front desk
- Schedule appointments, confirm patient visits, and handle rescheduling as needed
- Answer phone calls, respond to patient inquiries, and direct calls appropriately
- Maintain accurate and organized patient records and documentation
- Assist the Physical Therapist with implementing treatment plans and exercises
- Prepare treatment areas, ensure equipment cleanliness, and assist during therapy sessions
- Educate patients on post-treatment care and provide support throughout their visit
- Ensure compliance with healthcare regulations and maintain confidentiality of patient information
Skills
- Prior experience in hospital or acute care settings is preferred
- Strong knowledge of patient care procedures and medical terminology
- Excellent interpersonal and communication skills to interact effectively with patients and staff
- Ability to multitask efficiently in a fast-paced environment
- Attention to detail for accurate record keeping and documentation
- Ability to work collaboratively as part of a healthcare team
- Flexibility to adapt to changing priorities within a clinical setting
Pay: From $17.60 per hour
Benefits:
Work Location: In person
