Job Summary
We are seeking an Entry-Level Administrative Coordinator & Client Services Coordinator to join our dynamic team. This versatile role offers an excellent opportunity for individuals interested in developing their skills in project management, customer relationship management, and account management within a professional environment. The position is available on a full-time or part-time basis, providing flexibility to accommodate different schedules. The ideal candidate will possess strong communication skills, a customer-focused mindset, and an interest in SaaS, Salesforce, marketing, and financial services. This role involves supporting client interactions, coordinating projects, and ensuring smooth administrative operations to enhance overall client satisfaction and operational efficiency.
Duties
- Manage and support client accounts through effective communication and relationship-building strategies
- Assist with project coordination, tracking progress, and ensuring deadlines are met using tools like Salesforce and SaaS platforms
- Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently
- Support marketing initiatives by preparing materials and coordinating outreach efforts
- Maintain accurate records of client interactions, sales activities, and account updates
- Collaborate with team members to streamline administrative processes and improve workflow efficiency
- Analyze data to identify trends or areas for improvement in client engagement or operational procedures
- Contribute to sales efforts by supporting lead generation activities and follow-up communications
- Prepare reports and presentations as needed for internal review or client meetings
Experience
- Prior experience in customer service or administrative roles is preferred but not required; training will be provided
- Familiarity with project management tools and CRM systems such as Salesforce is a plus
- Basic understanding of SaaS platforms, marketing strategies, or financial services will be advantageous
- Strong communication skills—both written and verbal—are essential for effective client interaction
- Demonstrated ability to organize tasks efficiently, prioritize responsibilities, and manage time effectively
- Analytical skills to interpret data and contribute insights for business improvement
- Ability to work independently as well as collaboratively within a team environment
This position offers an engaging entry point into the professional world with opportunities for growth in project management, client relations, marketing, and more. We value proactive individuals eager to learn and contribute to our company's success.
Pay: $46,000.00-$56,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Flexible schedule
- On-site parking
- RRSP match
- Tuition reimbursement
- VRSP
Work Location: In person
