Medical Office Administrator for PhysioChiroWellness Clinics
About Us
PhysioChiroWellness is a multidisciplinary health and wellness clinic providing Chiropractic, Physiotherapy, Massage Therapy, Naturopathy, Rehabilitation Therapy, Custom Orthotics, Orthopaedic Bracing, Compression Stockings, and other healthcare services and products.
We are seeking a professional, organized, and patient-focused Medical Office Administrator to join our growing team.
Responsibilities
- Welcome and assist patients in a professional and friendly manner
- Answer incoming phone calls and respond to inquiries
- Schedule, reschedule, and confirm appointments
- Complete patient registrations and intake procedures
- Verify and document insurance information
- Process payments and issue receipts
- Submit and manage Extended Health Insurance claims
- Coordinate communication between patients and healthcare providers
- Maintain accurate patient records within Jane App EMR
- Support clinic operations, workflow, and patient experience initiatives
- Assist with administrative projects and assigned tasks
Preferred Qualifications
- Medical Office Administration Certificate or Diploma (preferred)
- Experience working in a health and wellness clinic, rehabilitation clinic, or medical office
- Experience with Jane App EMR (preferred)
- Experience with Extended Health Insurance billing
- Experience with MVA and/or WSIB administration considered an asset
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to multitask in a fast-paced environment
Compensation
Starting compensation is determined using our structured compensation framework and may vary based on:
- Relevant healthcare administration education
- Jane App proficiency
- Extended Health Insurance billing experience
- MVA and WSIB experience
- Previous paramedical clinic administration experience
- Additional responsibilities and leadership roles
Additional Opportunities
Employees may have opportunities to take on additional compensated roles, including:
- Staff Coordinator
- Marketing Coordinator
- Events Coordinator
What We Offer
- Competitive compensation
- Performance bonus opportunities
- Career growth and advancement opportunities
- Supportive team environment
- Ongoing training and development
- Modern cloud-based systems including Jane App EMR
Apply Today!
Job Types: Part-time, Permanent
Pay: $20.00-$27.00 per hour
Benefits:
- Discounted or free food
- On-site parking
- Store discount
Experience:
- Medical Office Administration for Physio, Chiro, OR RMT: 2 years (required)
- MVA Billing & Claim Submission: 2 years (required)
- WSIB Billing & Claim Submission: 2 years (required)
- Jane EMR System: 2 years (preferred)
Work Location: In person
